Norton Internet Security / Norton AntiVirus

[mikedov Regular Contributor]

Fix brought by the 19.2 update? Are the reported issue resolved?

[bkennedy]

The easiest way to know you have the part of the patch for Firefox 8 compatibility is to check your about box... if it is 19.2 your good to go.

The rest of the 19.2 patches are not necessary for FF8.

bk

[mikedov Regular Contributor]

Are the known issues with NIS19.1 resolved?

[Dave_Coleman]

Hi Mike,

We'll post a fix list later today.

Cheers!

Dave

[shriram89]

working fine thanks a lot for the info,,,,,,,,,,,just ran live update once restarted and it automatically popped up  norton toolbar.....

[Gretar Regular Contributor]

An anticipated update to NIS2012 and a surprise.

[JimJacobs]

After I updated to Firefox 8 my Norton Internet Security 2012 (19.2.0.10) stopped identifying cookies and who knows what else.  I know this for a fact because when I go into the Firefox page for accepting cookies I click on "remove cookies" and I see a host of cookies that Norton should have picked up...and did before the update to Firefox 8.  Plus I visitied several websites known to leave cookies yet whenever I ran NIS nothing showed up.  I did have NIS 2011 before the Firefox 8 update and never had a problem.  I removed NIS 2011 and installed NIS 2012 thinking that this might resolve the situation.  It did not!  Any suggestions or will Norton be addressing this issue in a future Live Update???   

[lmacri Super Phishing Phryer]

Hi JimJacobs:

I still have NIS 2011 and FF 7.0.1, and NIS 2011 only removes tracking cookies that can report information to a third-party (Settings | Computer Settings | Computer Scans Tracking Cookies | Remove/Ignore/Ask Me) when full system scans and on-demand manual Quick Scans (Scan Now | Quick Scan) run.  Idle Quick Scans do not check for tracking cookies.

As far as I know all other cookie cleaning should be managed from within your browser (in FF7 it's Tools | Options | Privacy | History | Accept Cookies From Sites.....) or with disk cleaners such as the free CCleaner utility.  To test this I ran a manual Quick Scan (3 tracking cookies removed) and then checked the list of cookies in my FF 7 browser (Tools | Options | Privacy | History | Show Cookies) and I found several cookies that were not cleaned by NIS 2011.

It's possible that you used to have FF configured to automatically remove your cookies on exit (Tools | Options | Privacy | History | Clear History When Firefox Closes) and assumed that NIS 2011 was cleaning all the non-tracking cookies for you.

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Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.6.0.29 * IE 9.0 * Firefox 7.0.1
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS

[makoto_sym]

Cookie detection is not directly tied to the Norton Toolbar.

Support for Cookie detection in Firefox 8 was released a few hours ago so please make sure you have all the Live Updates and restart if it prompts you.  Let me know if you still see this behavior.

-makoto

[digishr]

Hello,

We release Definition update late yesterday containing the cookie detection for FF8.  Please run live update to make sure you have the latest definitions.  Let us know if this resolves the issue.

You can check if you have latest definitions by checking for the folder under->
<APPData>\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.6.0.29\Definitions\VirusDefs

There should be a folder with a name as 20111108.035

Thanks,

digishr