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Contributor
Inseven
Posts: 17
Registered: ‎06-07-2011

Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

 

When using Norton add-ons with Firefox 18.0 release the add-ons will cause Firefox's password manager to switch from disabled to enabled and prompt you to save log-ins during each login with or without actually using the Norton Identity Safe feature. The Firefox password manager setting cannot be turned off while Norton add-ons are enabled. Disabling Norton add-ons rectifies the problem, but is unacceptable. I ran Live Update and it didn't seem to help the problem after restarting everything. This is quite annoying, will a fix be attempted by Symantec?

Super Spyware Scolder
PRIOR
Posts: 104
Registered: ‎01-25-2012

Re: Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

Hi.

 

Check the settings

 

 

11-01-2013 16-15-04.png

senthilkumar
Posts: 1,137
Kudos: 256
Solutions: 108
Registered: ‎01-05-2010

Re: Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

Hi,

 

Follow the suggestion which is mentioned in the below thread

 

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/FIREFOX18-PASSWORD-MANAGER-POPUP-WITH-...

 

 

Thanks,

Senthil.

Yaso_Kuuhl
Posts: 5,799
Kudos: 1,438
Solutions: 528
Registered: ‎02-19-2009

Re: Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

Hi senthilkumar,

 

Had the same problem; suggestion worked - thanks :-)

Contributor
Inseven
Posts: 17
Registered: ‎06-07-2011

Re: Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

[ Edited ]

 

Neither one worked. The problem remains. Version attached...

 

 

nisver.png

peterweb
Posts: 9,184
Kudos: 1,462
Solutions: 366
Registered: ‎04-17-2008

Re: Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

Can you try Senthil's instructions again? I had to read carefully the first time I read the instructions.

 

It did solve the issue for me an the others in the thread Senthil posted in.

 

 

 


Things happen. Export/Backup your Identity Safe data.
Regular Visitor
bigjohn43701
Posts: 9
Registered: ‎03-23-2011

Re: Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

Thanks, took care of the problem quickly.

Contributor
Inseven
Posts: 17
Registered: ‎06-07-2011

Re: Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

Still not resolved on firefox 18.0.1

Contributor
JPV789
Posts: 28
Registered: ‎06-22-2011

Re: Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts

[ Edited ]

Inseven wrote:

 

Neither one worked. The problem remains. Version attached...

 

 

nisver.png


Not sure if this has anything to do with it, but you have an older toolbar (I have 2013.2.3.1). Again, may have nothing to do with your issue but it is something that stood out.

peterweb
Posts: 9,184
Kudos: 1,462
Solutions: 366
Registered: ‎04-17-2008

Re: Firefox Bug: Norton add-ons trigger Firefox 18 password manager prompts


JPV789 wrote:

Inseven wrote:

 

Neither one worked. The problem remains. Version attached...

 

 

nisver.png


Not sure if this has anything to do with it, but you have an older toolbar (I have 2013.2.3.1). Again, may have nothing to do with your issue but it is something that stood out.


The toolbar version differences are because you are running a 2013 version of NIS and Inseven has 2012 (version19.x.x.x)

 

 

 

 


Things happen. Export/Backup your Identity Safe data.