04-05-2009 05:15 AM
04-05-2009 08:11 AM
I have NIS2009 v22.214.171.124 and Firefox 3.0.8,
Actually when I have update firefox to 3.0.8 and NIS2009 to v126.96.36.199. It has been re-installed the Norton toolbar at Firefox,
maybe you have notice this, because it has disapear or re-appear the "ASK search" ' search box.
Well, Any way you have to:
1.- check if under "add-ons" you have installed the Norton toolbar v3.5 and Norton IPS v1.0
2.- "Norton Safe Web" is an add-on to NIS 2009 ( it doesn't came together ).
3.- Maybe you will have to re-download and re-install "norton safe web" from "norton safe web" webpage. (It can only be installed with NIS2009 in english (for example can't be installed in NIS2009 spanish version).
4.- After have installed "norton safe web", reboot your computer.
5.- Open Firefox and you actually must been seeing now the "norton toolbar" (if not you have to goes to "View" menu, go to toolbars and check "norton toolbar" to make it visible), then PRESS "norton" button and see that it is "checked" the "enable Norton Safe web".
6.- Check makeing any search in google, you must see the "score" at the end of every google link search.
By the way,
Do Not forget to ask or suggest to (in the NIS2010 Suggetion box) make "Norton Toolbar" not a complete and exclusive "Row", I mean it is better if the norton toolbar at firefox can share the same ROW with other toolbar or add-ons. Like in IE's Norton toolbar, where it can share the same row with others toolbars.
04-06-2009 08:03 AM
04-06-2009 08:08 AM - edited 04-06-2009 08:08 AM
Firefox is currently not my specialty.
Someone will post with more Firefox information. Hang tight.
However, if you are in a pinch, try this site:
NIS 2009, XP-SP3, Vista-SP2, IE 8
04-06-2009 04:48 PM
04-21-2009 05:19 AM - edited 04-21-2009 05:29 AM
04-21-2009 04:25 PM
Which search engine is giving you the problem? Is it all of them? Are you getting search annotation when using Yahoo, live?
Could you provide me with the search URL? Just go to www.google.com, perform a search for Symantec and send me the search results URL.
Also, is the Norton Toolbar Visible?
04-21-2009 05:52 PM
Ok I solved the prob for Firefox 3.0.8
If you have Firefox's Megaupload Integeration plugin, disable it.
If you don't, just uninstall Firefox completely (check the "Remove my Firefox personal data and customizations" ) and reinstall Firefox and Norton Safe Web will work again.