11-19-2012 08:13 PM
I am running NIS Version 18.104.22.168 on Windows XP SP3 32 bit.
The NIS home screen shows a red square labeled "At Risk".
I click the "Fix Now Button".
After less than a minute I see:
SONAR Protection Not Fixed
Smart Firewall Not Fixed
Can you please advise.
11-20-2012 04:49 PM
I have not received any replies. Can someone please help?
Sorry for the delay. We're mostly volunteers here so it may be a while before someone sees your message and can offer assistance.
I'll assume that you have rebooted and that your program is up to date.
It sounds like time for the Norton Remove and Reinstall Tool
PLEASE be sure to save your identity safe data BEFORE you use the tool.
Keep us posted