Reply
Administrator
Dave_Coleman
Posts: 1,268
Registered: ‎04-07-2008

Re: Full and Quick scan seems stuck

You can leave the Norton DNS as is for that extra layer of protection. I use it on my home computers.

 

Cheers,

Dave

Newbie
ram_kikura
Posts: 1
Registered: ‎06-20-2012

Re: Full and Quick scan seems stuck

[ Edited ]

Is this going to be the only solution for this problem (changing the DNS settings from auto detect and entering manual addresses, a method I would prefer not to use) or is a fix going to be released in order to solve this problem?

Regular Contributor
ACS4500
Posts: 94
Registered: ‎01-08-2012

Re: Full and Quick scan seems stuck

That sounds good Dave. So I can still log into different websites with that extra protection through Norton servers?

Regular Contributor
ACS4500
Posts: 94
Registered: ‎01-08-2012

Re: Full and Quick scan seems stuck

Just ran a quick scan on my desktop and it worked perfectly! I'm gonna do a full scan just to check after it and see if it continues to work. I haven't done anything with my laptop but I'm gonna try that too.

Regular Contributor
ACS4500
Posts: 94
Registered: ‎01-08-2012

Re: Full and Quick scan seems stuck

Ok, I got the full scan running now and apparently it got past the SecurityRisk.FlushDNS test in about 30 seconds on my desktop! I'm switching my desktop to the Norton DNS servers you and Vineeth have provided here right now. I already switched to the Norton DNS servers earlier on my laptop and that helped a lot. I'm also gonna run more scans on the laptop to see if that continues to work properly and I will let you know what happens.

 

Good deal! :smileyhappy:

Visitor
cts4help
Posts: 3
Registered: ‎06-20-2012

Re: Full and Quick scan seems stuck

I've just done a Live Update and Quick Scan on all 7 Win 7/32 bit PCs. Quick Scan back to 3 minutes per PC.

 

The Quick Scan results panel showed 500 or so fewer items scanned than when "SecurityRisk.FlushDNS" had caused Quick Scan to be slow.

 

What I don't get is the recommendation to change to ConnectSafe DNS because I've been using ConnectSafe as Primary and Secondary DNS in all PCs and all OS, including Linux, since April - if ConnectSafe was a "fix" then I shouldn't have experienced yesterday's Win 7 / N360 v6.2.1.5 glitch at all, surely?

Newbie
Meche
Posts: 3
Registered: ‎06-20-2012

Re: Quick scan stuck in Norton Internet Security


Dave_Coleman wrote:

How are the scans for everyone now? Are they still taking forever?


Norton DNS Type A adresses are entered into my router, and the scan is still taking forever.

 

When I do the check on the Norton DNS site, it says I am running Norton DNS.

 

This is in Windows 7 and running Norton Internet Security 2012.

Newbie
SkyBlaster
Posts: 1
Registered: ‎06-30-2011

Re: Quick scan stuck in Norton Internet Security

[ Edited ]

Hi. I am experiencing the same problems as listed above. But I need some clarification please because I am a little confused. My quick scan is still stuck on SecurityRisk.FlushDNS. So if I was to change my DNS to the one Norton has provided Do I have to attempt to stop the scan first?
Also, for the DNS. I am using a home network setup. I am currently using a laptop connected to the internet via my home desktop's modem. If I were to change my DNS settings would this change anything else in my home setup? And is it possible to set my DNS back to how it was before?
Some help would be appreciated.

Thanks! 


Update: My scan finished and all is well. after some google searches I answered my questions. Ill be getting some sleep now then ill run a manual live update tomorrow for any patches they might be released :) 

Regular Contributor
Sandro_cm
Posts: 172
Registered: ‎12-06-2009

Re: Quick scan stuck in Norton Internet Security

Hello everyone,

Now everything works like magic and I state that I have not made ​​any changes to DNS or anything else.

The only thing I noticed is that Windows Update Agent has been silent updated on PC startup, I do not know  though this may have influenced, for as far as I know, should not get into anything ...

I had same problems during  quick scan, 10 min. just for SecurityRisk.FlushDNS until last night.

Today I turned On the PC, I run 2 times a quick scan and a full scan, the problem does not  longer occurs. The scan times are returned normal. Approx 2,30 min.for a quick scan and 32 min. for  a full scan.

I ask to Symantec if they have released and updated silent, I do not see any update on history, or some  information about this problem.

 

Thanks.

Sandro

 

     Specs: NIS12 19.7.1.5, Win7 sp1, Intel Core 2 Quad @ 2,6 Ghz, 500 GB HDD, IE9

Regular Contributor
ACS4500
Posts: 94
Registered: ‎01-08-2012

Re: Full and Quick scan seems stuck

Scans appear to be running for me now but this time the SecurityRisk.FlushDNS test didn't even appear. Will this patch be repaired so that everything appears while using the Norton DNS and run a scan?