04-01-2012 03:18 AM
So, tell me if i have to do this or what, FIRSR i have to use a new combofix (witouth scripts or anything, just click it and let it work) in normal mode, THEN when it has to make te reboot y press f8, select to safe mode and let the process continue and once done that internet will come back and i will continue with the zeroaccess issue?
04-01-2012 03:24 AM
With a new combofix in Safe Mode (not with networking) have windows start in Safe Mode to that Desktop, non click and start Combofix You are in safe mode.
If Combofix restarts the PC on the restart go back into Safe Mode and it will contine to run scans etc. I have tried it, Combofix will carry on in Safe Mode after.
04-01-2012 04:09 AM
Here it is the log. I run it all in safe mode, only the part when it prepares the log report and finishes i run it in normal, is that ok?
Incredibly, internet is back again in this computer, thanks, was the combofix that repaired it?
I attached the log.
04-01-2012 04:14 AM - edited 04-01-2012 04:48 AM
Combofix disinfected the driver and repaired the I.P.Stack.
Now do you still have that netsvc registry fix that we ran earlier??
Added link from the file attached in earlier post http://community.norton.com/norton/attachments/nor
04-01-2012 04:57 PM
Download a new copy of Combofix, Go into safe Mode again like last time and this time use the script that I gave here http://community.norton.com/t5/Norton-Internet-Sec
We may by the looks have to uninstall Symantec as it has errors in the future.
04-01-2012 05:06 PM
I will have to unistall symantec or that's a suggestion? combofix wouldn't remove it?
I run the scan in safe mode and the reboot in safe mode and that's ok or i have to disable symantec for one hour without connection?