06-21-2011 10:24 AM
Last month I paid for and downloaded a two year subscription. On my account, it shows that my trial has expired (I know!) but that I have the two-year subscription that I paid for. I really do not have time to spend on my computer all day trying to figure this out. Is there not a person somewhere who can fix this?
06-21-2011 10:30 AM
did you activated the product with the subscription key (25 digit) you got during the purchase?
You can activate the product this way:
1. Open the Norton product
2. On the bottom of the window there's a link to Renew / Activate now, click on that
3. On the newly opened window write your purchased key in, and click Activate
4. Follow the on-screen instructions to finish the activation procedure
If you still have any issues, please contact Customer Support. The easiest and fastest way is the free Online Chat:
They can solve any activation / licensing problems in seconds. :)
Let us know if this helped.
Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v184.108.40.206, Norton Utilities 16