Norton Internet Security / Norton AntiVirus

[GORPY1 Super Spam Squasher]

I told them I have NIS 2012 and Malwarebytes(free) and he said he didn't know my e-mail address and was calling me to help me check my computer for malware, due to the rash of trojans infecting Windows, He was vague about where he was from(some company I've never heard of) but had a Indian accent (which was o.k ) and just wanted to help me check , he was stalling in telling me what to do, I hung up on him............Best Gorpy1

[Krusty13 · Accepted solution]

Hi Gorpy1,

You have did the right thing.  This is a known scam we see here all to often.  Sometimes they will tell you they are Microsoft Tech Support,  or whatever.  Microsoft,  or other reputable companies do not cold call and do not no if we are infected or not.

Never allow them access to your PC.  Just hang up.

Dave.

[GORPY1 Super Spam Squasher]

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Krusty13 wrote:

Hi Gorpy1,

You have did the right thing.  This is a known scam we see here all to often.  Sometimes they will tell you they are Microsoft Tech Support,  or whatever.  Microsoft,  or other reputable companies do not cold call and do not no if we are infected or not.

Never allow them access to your PC.  Just hang up.

Dave.

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Hi Dave, Yes I remember they wanted access to my computer, supposedly to check for malware, I felt I did the right thing, I don't trust any unsoliced calls, I just want to know were they got my phone #........My best...Gorpy 1.......Ed

[Krusty13]

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Krusty13 wrote:

You have did the right thing.

Dave.

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Haha,  probably not my best work.

They more than likely would have went to Event Viewer to show errors - which we all have,  but can be a little disturbing if you don't know what you are looking at.

Stay safe,

Dave.

[GORPY1 Super Spam Squasher]

Hi Dave, Something tells me they would want to see more than Event Viewer.......Thanks.....Ed