Norton Internet Security / Norton AntiVirus

[Quads]

Hi

Are you able to download all the programs and the offline SuperAntispyware Free definition database http://www.superantispyware.com/definitions.html  on one PC, Use a flash drive or Burn the files to a CDROM and Transfer to the infected PC??

Quads 

[istatus]

I'll try that.  Any other ways besides that? Thanks 

[delphinium Norton Fighter]

Without the programs necessary to get your internet access back, your hands are tied.  You can either use a flash drive, or burn them to a disc, but you need to get those programs onto the infected machine.

Let us know when you are ready.

[istatus]

Sorry i'm not good with computer softwares etc.  So download the programs on my laptop and save all the files onto a CD Rom? That Will work right? Thx

[delphinium Norton Fighter]

Have you got a CD/DVD burning program on the laptop, like Nero or CD creator?  You will need to open the burning program, add the files that you want to copy on the disc and tell it to burn.

[istatus]

Hi I downloaded the SuperAntispyware program and it font Tojan.agen/Gen and Trace.Known Threat Sources and Adware.Tracking Cookie.  I quarantied the items and reboot, however same results.  My normal user profile is still Blacked Out and when i switch to Admin blank screens pops up.  I tried to Download the Malwarebytes Anti-Malware but it's not letting me download from CNET download.com  Do you know where i can down this? My friend said it is good. 

Do you need me to run the GMER log again? Thanks

[Quads]

Please stop playing,

You are downloading the programs to place on the flash drive or CDROM, from you friends PC, as you said you can't download from your PC so what's this " can't download from through the Malwarebytes website when you are not using your PC to do so.

Another location  http://www.filehippo.com/download_malwarebytes_anti_malware/

Quads 

[istatus]

Playing? I'm trying to get rid of this worm or virus.  I downloaded the Malware from my laptop to a CD Rom and installed on my desktop.  I ran the scan last night and came up with 40 objects infected.  I've saved the log sheet from Malware.  I'll post tonite.  I'm at work now.  The blank pages from my Admin login went away when i click on links, however when i log into the daily user profile it's still Pitch Black.  Is my Daily User Profile corrupted? Should I delete? Thx

[delphinium Norton Fighter]

Quads asked for a Malwarebytes scan and log, a Hijackthis log, and a Superantispyware log. We can't answer your questions by guessing.  You have a serious infection.  You need to provide Quads with the material he requires to get the job done, as soon as you can provide it.

[istatus]

Thanks! I will upload the logs tonite.  I haven't done the Hijackthis log.  What website is that? I'll do that one tonite as well. Thx