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Tim_Lopez
Posts: 7,157
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Registered: ‎04-07-2008

HOTFIX for NIS/NAV 2010 - "Activation not complete: No response received from the Symantec server" when you activate your Norton 2010 product

Hi everyone,

There is an issue that some customers are seeing with Norton Internet Security/Norton AntiVirus 2010.
In some cases when you attempt to activate a Norton 2010 product you are seeing a message similar to the following:
“Activation not complete: No response received from the Symantec server"

If you are experiencing this issue with NIS/NAV 2010, please following the directions in the following document to resolve the issue:

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20090910193904EN
Cheers,
Tim Lopez
Norton Forums Administrator
Symantec Corporation