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Contributor
UWhoops
Posts: 17
Registered: ‎07-07-2012

Re: Hacktool.rootkit and Trojan.zeroaccess issues

Seems to be good.  Latest Norton scan is not picking up any threats and there are no more website diverts or additional pop-ups showing up.  Any other steps I need to run? 

Bot Obliterator
Quads
Posts: 13,259
Registered: ‎07-21-2008

Re: Hacktool.rootkit and Trojan.zeroaccess issues

Disable Norton

 

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

 

After that you are free to go on your merry way.  You are now fixed / Solved.

 

If you want Malwarebytes download the Free version to install and don't click the Trial button

 

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

 

Quads

Contributor
UWhoops
Posts: 17
Registered: ‎07-07-2012

Re: Hacktool.rootkit and Trojan.zeroaccess issues

Great, thanks for all your help!  I couldn't have fixed it without your assistance.  It's much appreciated!