Norton Internet Security / Norton AntiVirus

[Quads]

Hi

I am having a problem  arise, At approximately a 1 in 4 occurance, When shuting down the PC ( Win XP) a dialog box appears saying "ccSvcHst has stopped responding" with Windows trying to close the program.

Every now and then I have to click the "End Now" button to force the termination.  Then the shutdown process continues.

Thanks

Quads 

[Phil_D Norton Fighter]

Hi Quads,

In NIS 2008 that is not uncommon.

[Vejdin]

You should update to NIS 2009 if you currently have NIS 2008. Update is free if you have valid key for 2008. Download the trialware and use your key to activate.

[Quads]

It is NIS 2009 16.0.0.125

XP pro Sp3  

I was a beta tester, I and have only had it happen in this version above. I didn't have the same problem arise in previous beta builds. (other problems instead LOL that Symantec fixed).

thanks 

[Phil_D Norton Fighter]

Sorry about that Quads, I know I had that issue with 2008 - bad of me to assume.

Did you follow the guidelines in the 2009 announcement regarding Beta Testers?

[Quads]

Hi  

Yes I did, and also manually searched and delete any remaining registry entries etc.  I do fix PC's, so not a complete novice, well I don't think so when I have to fix other peoples major problems with thier system. Incluuding completely overloaded PC with viruses and Spyware. and have all the anti-static gear.

I remember I had to manually remove a Beta build that way, due to unable to uninstall that build.

This is the only major problem (if called major).  When the PC is on and I am doing all the usually daily work, I have NO interferance from NIS, like sometimes Realtime software can do.

Much better than previous years,

I apologise for not stating NIS 2009, I should have as this forum is for other versions to.

I just used this forum to see if someone else has this problem. 

Thanks

Quads 

[fzzchris]

I am having this problem also.

[johna]

Hi

Can you refer to this and see if it solves the problem, thanks.

EDIT: If you don't wish to go through all of the steps provided, just try Step 1 and it should fix the problem.

Message Edited by johna on 09-15-2008 12:24 AM

[Quads]

Thanks johna

Will try later on when I have time on my hands

Thanks 

Quads 

[Stu]

What where your previous security set ups? Did you install on top of a previous NIS 2008? Because in some cases this will give bugs