06-03-2011 12:48 PM
You need to log on to your Norton Account and find the Product Key first. Then download and install your Norton 2011 product. You can find the steps here:
06-03-2011 02:27 PM - edited 06-03-2011 02:28 PM
If the wiping was a Restore to Factory State using a recovery disk or the hidden partition please check first to see if any security software came pre-installed since that must be removed before installing anything different -- from another software house or from Norton unless it is the same version as you download.
By that I mean Norton Interent Security / Norton ANtiVirus / Norton 360 -- the year does not normally matter
Very often you can do a satisfactory OnTop install of one Norton product on another Norton product but since you are starting up a clean install I think it's best to be clean there too -- the best is to uninstall in the usual way and then clean up with the Norton Removal Tool. I think that is covered in the link that CyberLife gives but here it is again.
This link: Symantec Norton Removal Tool. will direct you to the current Symantec Norton Removal Tool.
If anything at all is not clear please ask before you get started.