07-20-2011 09:28 PM
My friends email was hacked and was sending out malicious links. I clicked on the link thinking it was a video or something my friend wanted me to see.
I realized that this might be bad before the page fully loaded.
What can I do?
So far I did a URL scan with Virus Total and it doesn't have anything on record. Here is a link to the data from Virus Total.
P.S. I have run scans with various Anti-virus programs and it doesn't catch anything.
Any help would be greatly appreciated.
07-20-2011 09:51 PM
Did you run a scan with Norton?
Please run a scan with this tool and tell us what is happening
07-20-2011 09:56 PM
I have Nortons on my computer and i've ran full comptuer scans and nothing was removed except for some tracking cookies.
Yes I also ran the Norton Power Eraser and that picked up nothing as well.
07-20-2011 10:01 PM
If various security products are not finding any signs of infection, then clicking on the link probably did not cause any harm. Maybe the link was just to a Viagra ad or something, or if there was malware at the site perhaps you closed the connection before a driveby download could be attempted. Clicking links in emails is considered to be risky, but it does not always lead to an infected computer - sometimes you get lucky. Be alert for any unusual behaviors or processes running on your PC for the next few days, just to be sure.
07-21-2011 12:10 AM
You could also try the free versions of Malwarebytes and SuperAntiSpyware to see if they pick up on anything. These programs sometimes pick up on problems which antivirus programs miss.
Download the free version, install and update then run a FULL scan. After the scan completes you should post the logs back to this thread.
You can find Malwarebytes here
It is a safer location to get the program from than malwarebytes themselves because some malware creators have large lists of sites that they block. Please be careful to down load the correct program ----the FREE version of MALWAREBYTES
(Thanks to Delph for providing the alternative site)
Here is a free on demand antimalware scanner. It is safe to use on demand with your Norton product.
Here is another site you can use to get the program.
The download button is on the right hand side. Please be careful not to download Spyware Doctor which is on the left side. Also, please don't forget to update the program each time before use of it. In fact you can update it every day just in case some malware may prevent you from updating it.
If you want, you can give these 2 programs a run also after updating them.
If they come back clean also, then your computer is probably clean. If you really want to make sure, you can visit one of the free malware removal sites and ask them if you are infected. They will know exactly what scans you should run and will be able to tell you if your computer is infected and help to get it cleaned up without reformatting if it is infected in most cases. They work 1 on 1 with you.
Please go to one of these free Forums for help in removing your bad malware or rootkits.
(Thanks to Delph for providing the list of sites)
Success always occurs in private and failure in full view.