07-14-2012 09:32 AM
My computer got infected with trojan.zeroaccess last night. The autoprotect shows me the status of it every 10 mins or so. I followed the instruction and downloaded th fix zeroaccess tool; but it failed to remove the trojan. Scanned the company with Malware bytes, it identified the files and was able to clean them. However this morning when I started the computer, the problem appeared again.
Here is the popup window that I see every 10 mins.
Scan type: Auto-Protect Scan
Event: Security Risk Found!
Location: Unknown Storage
Action taken: Clean failed : Quarantine failed : Access denied
Date found: July-14-12 12:22:08 PM
I'm running windows vista on 32 bits.
Any help is greatly appreciated!!! thank you!
Solved! Go to Solution.
07-14-2012 04:40 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
Do you have a Flash Drive??
07-14-2012 07:09 PM
Read Slowly and all of it.
Please download http://www.bleepingcomputer.com/download/farbar-re
Transfer it on to the Flash Drive
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
07-16-2012 06:53 PM
Download the script attached, needs to be the same file name as well (fixlist.txt), Copy across to flash drive
NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Now please enter System Recovery Options again. Like previously