Norton Internet Security / Norton AntiVirus

[llnyc]

I know I had the happili virus, which seems to be gone... but I still cannot log into certain sites.  Primarily ones for financial institutions.  For example, I get directed to mfasa.chase.com, but nothing appears.

I ran tdsskiller, and it didn't find anything.

I've run aswMBR and saved the log.  Can someone interpret it for me?  Here is what I saved from the log.  It did tell me I had a corrupt sector in my c:|programdata\norton\{0c5sc096-ofid-4f28-aaa2-852f91126e7}\nis_18.1.0.37\definitions\virusdefs\20120307.035\virscan7.dat file

Thanks in advance. 

And please, if I've done something wrong or ask a dumb question, be kind.  I'm trying to learn and save money from taking the laptop in.

[llnyc]

Here is the log as an attached .txt file.  I don't think the other formatting looks right.

[llnyc]

Also, I have run Norton and the Power Eraser.  Nothing appears.

Here is my tdsskiller log.

[llnyc]

Did I post this incorrectly?

I've been following the thread on the happili virus, as I know I had that... but I really need help.

[peterweb Worm Eliminator]

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llnyc wrote:

I've run aswMBR and saved the log.  Can someone interpret it for me?  Here is what I saved from the log.  It did tell me I had a corrupt sector in my c:|programdata\norton\{0c5sc096-ofid-4f28-aaa2-852f91126e7}\nis_18.1.0.37\definitions\virusdefs\20120307.035\virscan7.dat file

Thanks in advance. 

And please, if I've done something wrong or ask a dumb question, be kind.  I'm trying to learn and save money from taking the laptop in.

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Welcome llnyc

The only dumb question is the one you do not ask. We are all here to help one another.

Maybe Quads will chime in here to help with your log files.

I'm wondering about a corrupt sector. Sounds like you need to run chkdsk on your hard drive.

Then do a full scan in safe mode. Make sure your NIS is fully up to date.

[EricBrock1984]

Go with Comodo :) its free and it protects you more...it finds stuff that norton misses ..you pay 70$ or whateveer for a freakin norton product and it doesnt even protect you im not wasting my money on norton products Comodo! all the way

[Krusty13]

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EricBrock1984 wrote:

Go with Comodo :) its free and it protects you more...it finds stuff that norton misses ..you pay 70$ or whateveer for a freakin norton product and it doesnt even protect you im not wasting my money on norton products Comodo! all the way

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Please see my reply here.

Dave.

[Quads]

This is not a thread about AV products and their ability in tests but a thread by a user that has malware or did have Malware. 

Oh and Norton rates above Comodo in tests as well it is a lot less hastle.

Quads

[Quads]

llnyc

I'd like us to scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
• Click the  button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on  to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the  icon on your desktop.
• Check 
• Click the  button.
• Accept any security warnings from your browser.
• Under scan settings, check  and DON'T (NO) check Remove found threats 
• Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• Copy and paste the resulting log in your next reply

If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it. 

Quads

[llnyc]

Thank you Quads.  I will post when I am finished running that.