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Contributor
Baf1
Posts: 13
Registered: ‎05-14-2012

Re: Help with Trojan.Zeroaccess!inf removal.

i have completed the combofix scan.  here is the log report.  safe to turn on my anti virus again??  next step??

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Help with Trojan.Zeroaccess!inf removal.

safe to turn on my anti virus again??  YES

 

Hang fire, I am reading the log hahaha.     I noticed the script actually did gon in.

 

Quads

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Help with Trojan.Zeroaccess!inf removal.

[ Edited ]

Go here and read for Vista / Win7  (further down the page) how to download and use the Trend Micro Removal Tool.

 

http://esupport.trendmicro.com/solution/en-us/1036064.aspx#vista7

 

You are 32 bit

 

Quads

Contributor
Baf1
Posts: 13
Registered: ‎05-14-2012

Re: Help with Trojan.Zeroaccess!inf removal.

trend mirco has been removed. thank you for that.

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Help with Trojan.Zeroaccess!inf removal.

This can take some time as it scans through everything and tells me of anything I may have to script about later on.

 

Please read carefully and Slowly

 

 Please scan with ESET next   Using Internet Explorer


I'd like us to scan your machine with ESET OnlineScan

  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and DON'T (NO) check Remove found threats (reason for this is we don't want something deleted and then Windows won't load).
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • Attach the resulting log in your next reply


If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it. 

 

Quads

 

 

Contributor
Baf1
Posts: 13
Registered: ‎05-14-2012

Re: Help with Trojan.Zeroaccess!inf removal.

Quads,

 

i will be completing this tomorrow.  thank you for your help so far.

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Help with Trojan.Zeroaccess!inf removal.

Where are you??

 

 

Quads