07-14-2012 01:37 PM
Norton recently identified Trojan.Patchep!sys on my system. I have done everything it told me to do but it now says that manual removal is required. Any help with this would be much appreciated. I am in way over my head. I am running Windows 7 (64 bit).
07-14-2012 05:19 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
Do you have a Flash Drive??
07-16-2012 07:56 AM
Is it possible to proceed without a flash drive or should I go purchase one? I am willing to do whatever necessary to get rid of these files. Thank you for your assistance.
07-16-2012 04:03 PM
Please download SystemLook from one of the links below and save it to your Desktop.
http://jpshortstuff.247fixes.com/SystemLook.html the 64 bit version
Disable Norton for say 30 mins
Double-click SystemLook_v64.exe to run it.
Copy the content of the following codebox into the main textfield: (don't forget the : in front of :filefind)
Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt