Norton Internet Security / Norton AntiVirus

[AlejandroSmal]

How can I stop Norton from deleting a specific program that it believes is a Trojan (Trojan.Gen.2)? As soon as I download it that little message comes up telling me the file was deleted and I see no "Trust" option when I click on File Insight for that specific file (it's an .exe file). It is not a virus.

[srg]

Settings -> Computer Settings -> Antivirus and Sonar Exclusions

Click on "Configure" next to "Items to Exclude from Auto-Protect and SONAR Detection".

Add the program to exclude to the list.

Also, you might want to report it as a false positive, by following this link:

https://submit.symantec.com/false_positive/