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jackierosofsky
Posts: 1
Registered: ‎02-09-2014

How do I get my Norton internet download back after a system reset?

Can anyone help me get my norton internet security download back after i preformed a system reset? I paid for a year and i only had it for two months. How do i recover it? I have windows 8 system.

Super Phishing Phryer
Apostolos
Posts: 1,790
Registered: ‎01-06-2011

Re: How do I get my Norton internet download back after a system reset?

[ Edited ]

Hi,

 

You can go to your Norton Account page: https://www.mynortonaccount.com/amsweb/default.do, Sign-In

and dowload a fresh copy of your product.

After downloaded and saved to Desktop, run the installer and you will be prompted to enter your product key, if not already located somewhere in the "My Documents"  folder.

Hope this helps,

 

Regards,

yank
Posts: 10,059
Kudos: 2,249
Solutions: 512
Registered: ‎12-02-2009

Re: How do I get my Norton internet download back after a system reset?

Hi jackierosofsky,

 

I would suggest you go to www.nortonaccount.com, sign in and select the Yellow Download button associated with your Norton Product installation.  Follow the instuctions on the next page (select RUN) and it will download, install and activate your NIS. 

 

Once activated, please run LiveUpdate (rebooting when reuqetsed) until such time as LiveUpdate responds "no updates found".