Norton Internet Security / Norton AntiVirus

[Conficker]

I want to scan a couple of FTP locations/drives on my local network for malware with NIS2011 but cannot figure out how.

I have the FTP location set up in 'My Network Places', but when I right click the FTP location, I am not presented with the option to scan.

I can scan individual(one at a time) files in my FTP location by using the 'custom scan'. When I try to use the 'custom scan' to scan an entire folder, I am only able to scan the whole FTP location since I cannot open up the location to choose/view any folders within that location(192.168.0.7) when browsing for folders in 'custom scan'. When I scan the whole FTP location in 'custom scan' It will only scan 3 'items'. Why is that? Can I fix that so all folders/files get scanned?

Is there anyway to add a 'scan' option in the right click menu when an FTP location is selected in 'My Network Places'?

Thanks in advance.

[F0x0nth3run]

Hello Conficker.

Would you mind telling us what version of Norton (Help -> About) and what version of Windows you are using?

I think you can add different folders on the FTP (or whole location) as a drive in Windows first and then you should be able to run a scan with Norton by right click and Custom Scan.

To add the location on the FTP location as a local "drive" in Windows please follow the steps on the link for your operating system below.

Windows XP: http://support.microsoft.com/kb/308416
Windows Vista: http://windows.microsoft.com/en-US/windows-vista/Create-a-shortcut-to-map-a-network-drive
Windows 7: http://windows.microsoft.com/en-US/windows7/Create-a-shortcut-to-map-a-network-drive 

[Conficker]

@F0x0nth3run    I am using Norton Internet Security 2011 on both my XP 32 bit Home Edition SP3 computer and Vista 64 bit Home Premium computer. All with the latest updates.

I have not tried adding different folders within the FTP location to 'My Network Places' (XP) or 'Network' (Vista). But when have done the steps listed in the links below and then chose a 'custom' scan, It only scans 3 'items' whatever they may be.

[Conficker]

Bump.

and by the way...

Sophos Security for Mac is able to scan the FTP location/drive.

Microsoft Security Essentials is unable to do so.

[Conficker]

Anyone?

[Pi]

As far as I know (AFAIK), no for FTPs. You can leave a feedback to Symantec about it through its installed program's link to have for future versions.

[nopain]

I have Windows 7 ultimate plus Norton 2011 AV and I use latest free  FTP File Zilla (client). . I recently chatted with Norton support and  they mentioned Norton protects FTP. Did I get this all wrong?  Moreover here you mention no  protection scanning. There is no right click  Norton scanning  on this FTP browser. My question is how secure am I with Norton AV when incoming data from FTP Site. If I am not what is the sense of using an FTP site?

[Pi]

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nopain wrote:

I have Windows 7 ultimate plus Norton 2011 AV and I use latest free  FTP File Zilla (client). . I recently chatted with Norton support and  they mentioned Norton protects FTP. Did I get this all wrong?  Moreover here you mention no  protection scanning. There is no right click  Norton scanning  on this FTP browser. My question is how secure am I with Norton AV when incoming data from FTP Site. If I am not what is the sense of using an FTP site?

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You will still be secured, but not on the FTP servers like downloading to your local machine.

[floplot Norton Fighter]

Hello nopain

I would if possible check with the client and see if they scan the material that is uploaded to their ftp servers. See if they only allow clean material to be uploaded. Thanks.

[DaveH]

FTP protocol does not provide a way to directly access or change a file on a server.

When you edit a file whats really happening is your downloading the file, editing it, and then replacing the file through a file delete followed by an upload.

So the only way would be to download files, scan them and then delete or replace any infected files.

I think you will find thats how any AV that claims to scan FTP works, unlike a TCP/IP network connection, FTP does not provide a way to "remotely do things on a servers hard drive"

Right click and scan a very large file on the FTP and you'll see by the time it takes that a download happens first.

Compare the time to a scan of the same file already on your system.

Dave