05-11-2012 11:50 AM
My computer is freezing up and somone suggested that I disable my Norton Security while video editing so it won't try scanning my video files while working. Can anyon tell me how to do that? I just spent the last 30 mins. trying to find a way and give up?
Thanks so much for any response here.
05-11-2012 12:04 PM
Welcome to Norton Community!
We do not recommend disabling Norton Security product completely as it will leave your computer open to vulnerabilities, especially when you have connected to the Internet. I would suggest you to go through any of the following options first:
- Enable Quite Mode and add your video editing program/software to the User-Specified Programs list for Quite Mode.
- Add the video files to Scan Exclusion list
If the problem persists and if you still need to disable it, you can right-click on the Norton icon in your system tray(bottom-right corner), and select the options to Disable Auto-Protect & Disable Smart Firewall. This will completely turn off the Norton Security product.