Norton Internet Security / Norton AntiVirus

[videogalnc]

My computer is freezing up and somone suggested that I disable my Norton Security while video editing so it won't try scanning my video files while working.  Can anyon tell me how to do that?  I just spent the last 30 mins. trying to find a way and give up?

Thanks so much for any response here.

Videogalnc

[HarryP]

Hi Videogalnc,

Welcome to Norton Community!

We do not recommend disabling Norton Security product completely as it will leave your computer open to vulnerabilities, especially when you have connected to the Internet. I would suggest you to go through any of the following options first:

- Enable Quite Mode and add your video editing program/software to the User-Specified Programs list for Quite Mode.

   https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v24647741_NAV_Retail_201...

- Add the video files to Scan Exclusion list

  https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v64044912_EndUserProfile...

If the problem persists and if you still need to disable it, you can right-click on the Norton icon in your system tray(bottom-right corner), and select the options to Disable Auto-Protect & Disable Smart Firewall. This will completely turn off the Norton Security product.

Thanks,

HarryP