08-31-2010 03:40 PM
It keeps going to adobe and adobe says it can't read it.Will it keep and be able to use in NIS 2011, Thanks for anyone that can help...Gorpy1
Solved! Go to Solution.
08-31-2010 03:46 PM
Hi GORPY1,
See this Knowledge Base article for full instructions:
08-31-2010 04:00 PM
SendOfJive wrote:Hi GORPY1,
See this Knowledge Base article for full instructions:
Hi SendOFJive....Thanks for the link. though everytime I do it, it goes to Documents and Settings(and it still seems to be Adobe) and I can't find it, I'm going to ask Norton/Symantec for help.Thanks......Gorpy1
08-31-2010 04:07 PM
You might find it easier if you create a destination for your backup beforehand, In your My Documents folder create a new subfolder and name it something like "Identity Safe Backups" Then when you backup your Identity Safe data, click "Browse" and navigate to this new folder, then OK.
08-31-2010 04:33 PM
SendOfJive wrote:You might find it easier if you create a destination for your backup beforehand, In your My Documents folder create a new subfolder and name it something like "Identity Safe Backups" Then when you backup your Identity Safe data, click "Browse" and navigate to this new folder, then OK.
Thanks again SendOfJive...Didn't work but!.I'm just going to make sure I have them all on paper and figure it out...Gorpy1
