Norton Internet Security / Norton AntiVirus

[Cleargrey]

Hey people,

I'm hoping it's a simple request. I need to disable NIS 2010 startup as I'm testing to see what is slowing down my system (Win 7 64-bit). My system now takes about 5mins from startup to the loadup of the first program I'm going to use.

So as most of you probably would do, I'm testing stopping different programs from loading, timing it, then re-enabling them and testing anothing program.

And I really can't find how to do it. Anyone got the knowhow???

[PapauZ Norton Fighter]

First try this:

Open msconfig (in the start menu write in msconfig, and hit enter, in xp do the same in start menu -> run). Go to the services tab and find Norton Internet Security on the list, and uncheck it. Then reboot.

Let us know the results.

[Abbyjack]

I'm also using Win7 64bit and my system takes about 2 minutes from start up to desktop.

I was using Eset Smart Security before switching over and it took about 1 minute.

Not sure why NIS takes so much longer.

[Cleargrey]

I looked in msconfig services and obviously had a bout of blindness!

Anyway, I uncheck it, click apply, it rechecks itself. Not sure how to get around that.

I don't particularly want to uninstall it because I'm just diagnosing.

[PapauZ Norton Fighter]

Try to disable Norton Tamper Protection.

And if that not helps, configure msconfig this way:

1. In the System Configuration Utility dialog box, click Selective Startup on the General tab.

2. Click to clear the Load Startup Items check box. 

    Note The Use Original Boot.ini check box is unavailable.

3. Click the Services tab.

4. Click to select the Hide All Microsoft Services check box.

5. Disable the ones you don't want to load, and then click OK.

6. When you are prompted, click Restart.

To return your computer to a Normal startup mode, follow these steps:

1. Open msconfig 
2. On the General tab, click Normal Startup - load all device drivers and services, and then click OK.
3. When you are prompted, click Restart.

Let us know the results.

[Cleargrey]

Thanks. But it didn't work. NIS is the only one that rechecked itself. And this is after I turned off Tamper Protection.

This is good for virus protection (being so hard to turn off), bad for me.

[PapauZ Norton Fighter]

Then I have unfortunately no other options to stop it by start-up....

[PieterV]

There is no way to prevent NIS from starting without uninstalling it.

As a security product we go out of our way to prevent ourselves from being disabled, and if you do manage to partially disable parts of the product, it may lead to system stability issues.

If you experience specific compatibility problems please start a new thread and discuss the particular details.

If you want to temporarily uninstall, remember to leave the settings behind, i.e. do not do a complete uninstall when asked, this way when you reinstall most settings will be preserved.

Regards

Pieter

[meikol]

I have the same problem. The check goes back in the box on msconfig so I can't disable. However, I need to be able to disable it to downlaod and install some things including Windows Update as Microsoft told me to do. Perhaps it's because I have a dial up connection. Microsoft is not the only ones who have told me this. In particular they say to disable the firewall and anti-virus. What should I now do to disable it? Thanks

[dbrisendine Norton Fighter]

meikol -

As stated by PieterV (in this post in this thread) you cannot disable NIS / NAV 2010 from starting.  You can, however, do a quick uninstall and save the settings, apply the updates and then reinstall.