02-06-2009 11:03 AM
02-06-2009 11:11 AM
01. You would need to Install it on a computer to see if it has been Used or not.
02. If someone has written the Product Key, there is nothing stopping them from Selling that Product Key on to someone else, or using it "himself".
03. How much is "he" offering to Sell it to you for? I personally would advise not doing the deal, un-less you know the person inside-out, e.g. a family member; therefore, I would advise that you go to a well-known computer shop - or symantec's Online Store - and Buy your Norton Product that way.
02-06-2009 11:47 AM
02-06-2009 11:51 AM
To verify the validity of activation key(Product Key), better contact the SYmantec Customer Services through this LINK, provide them the key and ask them to verify it. They will be able to find out the exact status- whether any of the licenses is already used or not, how many licenses that the Product key have, whether it is already registered in any other Norton Account etc. Let us know the results.
Of course you can do this, but this may take up time and that is the reason why I did not mention it. Also, obviously, the User would have to get the Product Key from the persons to see if it works as you cannot exactly say: "Could you read me out - or show me - the P.K. so I can check with symantec Customer Services that it has not been Used already.".
02-06-2009 01:08 PM
Appreciate the responses so far. I, of course, also thought about asking Symantec Customer Service but wasn't sure how motivated they would be to research and answer a question like that, or with what speed.
I've been a Norton Utilities/IS/SystemWorks/360 user for many years, remaining loyal as the product line evolves. Have also always been able to buy yearly renewals for (literally) nothing, or darn near nothing, via mail-in rebates, but this is getting harder to do. Have considered avenues like eBay to try and save a few $$$ but like all such non-traditional shopping methods, doing so has increased risk, likely on the buyer's shoulders and likely all up front (as is the case here). If I were to buy a Norton software product from some eBay seller, I suppose I could get it cheaper than a recognized/trusted brick-and-mortar or mainstream-online seller, but the risk of buying an already-used product raises a big red flag.
In the case of eBay, I suppose the way to go would be to buy the product if the price was right and hold off on giving feedback to the seller until I determined for sure whether or not the product keys were all still unused. If one or more of the licenses/activations had, in fact, already been registered, that would be grounds for giving negative eBay feedback against the seller's user-ID ... an effective retaliation against false-pretense selling that few eBay sellers would be willing to risk. Of course, nothing would still prevent that seller from using one or more of "my" activations later if he had the code and was no longer at risk of getting negative feedback from a buyer.
02-06-2009 02:16 PM