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Contributor
thewul
Posts: 40
Registered: ‎09-18-2011

How to change the language on Norton Internet Security 2012

My license is Dutch. Whatever I do, uninstall, removal tool, go via http://updatecenter.norton.com/ nothing helps...

(updatecenter tells me: "You already have the latest version of your Norton product installed on your computer"

Although I removed everything, even all Norton folders on C-drive.

 

Have a license for the Dutch version - it seems that I stuck with it.

 

Any solutions?

 

TIA

=

 

Symantec Employee
aalim
Posts: 132
Registered: ‎09-07-2011

Re: How to change the language on Norton Internet Security 2012

Welcome to the Norton community,

 

Go to the Norton Update center via http://updatecenter.norton.com/ and on the top right hand side it should show as english.Click on where it says English and you will get the option to change it to Dutch.

 

Once its done it will ask you to select the product.Choose Norton Internet Security and the version as 2011 and click on continue which should give you the Dutch version.

 

Let me know if this worked.

 

Cheers !

SendOfJive
Posts: 10,783
Kudos: 4,840
Solutions: 779
Registered: ‎02-07-2009

Re: How to change the language on Norton Internet Security 2012

Hi thewul,

 

The Norton Update Center will download the product with whatever language is indexed into the Product Key that you used to activate the product.  For example, if you install an English language version, but activate with a key from a Dutch version, the Update Center will download a Dutch version.  To upgrade an English version you should use the direct link to the English installer:

 

 http://norton.com/nis12

Keylogger Crusher
Voyager10
Posts: 451
Registered: ‎05-03-2008

Re: How to change the language on Norton Internet Security 2012

floplot
Posts: 10,608
Topics: 218
Kudos: 2,054
Solutions: 367
Registered: ‎04-11-2009

Re: How to change the language on Norton Internet Security 2012

Hello thewul

 

From your question, it is not clear if you want the English version or the Dutch version or some other language. Would you please clarify which language you desire, then we can help you further? Thanks..

Success always occurs in private and failure in full view.




Symantec Employee
mahiarch
Posts: 35
Registered: ‎09-07-2011

Re: How to change the language on Norton Internet Security 2012

Hi thewul

 

You won't be able to change the language of the product once it is installed.

 

If you want a Dutch version of Norton Internet Security 2012, you can download it from www.norton.de/nis12

 

and use the same product key which you got , to activate it.

 

Thanks

Mahi

Contributor
thewul
Posts: 40
Registered: ‎09-18-2011

Re: How to change the language on Norton Internet Security 2012

 

Thanks to you all for the feedback.

 

When buying a license I was automatically directed to the Dutch site, so my license is for the Dutch version. At time of buying I did not realise that I was 'restricted' to a Dutch version and it would be fairly complicated to change that.

 

Anyway, bottomline: I'd like to have the English version of NIS2012:  it is a bit easier to communicate here, whilst using the English version.

 

Maybe, at one point in time, Norton will distribute a kind of "International" version, allowing users to select the language they wish to install when setting things up.

=

SendOfJive
Posts: 10,783
Kudos: 4,840
Solutions: 779
Registered: ‎02-07-2009

Re: How to change the language on Norton Internet Security 2012

Hi thewul,

 

Even though your license is for the Dutch version, you can still use the same Product Key to activate an English version.  Just uninstall the Dutch and install the English version, which you can get from the link I posted above.

Contributor
thewul
Posts: 40
Registered: ‎09-18-2011

Re: How to change the language on Norton Internet Security 2012

Thanks!

I am downloading it now and will get back on this.

Actually, I _tried_ to find a workaround myself yesterday by downloading a trial version. The steps one has to go thru to get a trial version is that you need to provide credit-card details again (though the charge will be '0'). Actually at that point I stopped, as I was not sure how that my 'conflict' with an existing license, etc.

One shd simply able to download a trial exe.

 

Same counts for when having bough the product: the last step is one of downloading  _and_  installing. I did not see a way to just download it, without installing. Personally I prefer to first remove an existing Security Suite first, close all applications (virtual drives), etc. Also I want to be able to re-install a program running it from my HDD.

 

Meanwhile I've got the file  "NIS-ESD-19-1-0-28-EN.exe" 109mb.

 

Let's see.

Thanks again.

=

 

floplot
Posts: 10,608
Topics: 218
Kudos: 2,054
Solutions: 367
Registered: ‎04-11-2009

Re: How to change the language on Norton Internet Security 2012

[ Edited ]

Hello thewul

 

Once you get the English version installed, just put in your Dutch key where it says to renew if it doesn't pick up your key automatically. Please do not go to the update center if you have to reinstall again for some reason. If you go to the update center again, you will end up with the Dutch language program as it is tied to the product key. When you come here to get the program, you can get it in any language you want that is offered by Symantec. and activate it with the key you have as long as your subscription is still valid and current. Thanks.

 

Edit:  When you need to reinstall and if you need to, just come here. The short link for NIS 2012 in English is this.

 

Link for NIS 2012

www.norton.com/nis12 (Norton Internet Security 2012)


Please remember to run live update to get all updates and then reboot once more. Thanks.

(thanks to Yaso for the links.

 

If you would rather install NIS 2011, here is the link for that.

 

 

http://www.norton.com/nis11



Please run live update until no more updates and then reboot.

 

Please come back and let us know how you made out. Thanks.

Success always occurs in private and failure in full view.