01-12-2011 03:29 AM
Not the auto-renewal matters.
I just don't want my credit card information (Card No., Holder's Name, Expiry Month, Billing Address) to be stored in my Norton Account, and clean that form up. I felt really uncomfortable about this for this is not allowed by me and cannot be deleted.
Even to auto-renew, method will be choosen later.
Seems there is no such option found on the webpage. Anyone knows the solution to this problem?
01-12-2011 03:58 AM
You could have a look at this:
Once you cancel enrollment, check if the billing information disappears.
Give this a try. But honestly, havent tried myself and not sure if this will solve your issue.
01-12-2011 10:14 AM - edited 01-12-2011 10:20 AM
You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction or functionality on the site if the information is essential to complete the transaction or functionality.
Any information sent to Symantec, with the exception of credit card numbers, will be deemed NOT CONFIDENTIAL. You grant Symantec an unrestricted, irrevocable license to display, use, modify, perform, reproduce, transmit, and distribute any information you send Symantec, for any and all commercial and non-commercial purposes.
01-12-2011 05:05 PM
Those credit card information is only necessary for the completion of the initial transaction. As I don't use auto-renewal, therefore, they are not stored for good cause.
01-13-2011 08:34 PM
This is a user to user forum. I expect that an official reply is more likely to be in an email.
01-13-2011 11:54 PM
Please follow these instructionsl
Nora is the Norton Virtual Agent.
Success always occurs in private and failure in full view.