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Visitor
p_maisey
Posts: 1
Registered: ‎01-01-2014

How to retrieve Norton Anti Virus after hard drive broke

[ Edited ]

how do i go about retrieving my Norto Anti Virus afer my other computer,s hard drive broke and i lost every thing this product was not to expire till May tell me what to do .

 

[edit:Clarified subject.]

dickevans
Posts: 12,352
Registered: ‎04-08-2008

Re: Feedback..or additional features need to be added

Hi,

This is the wrong forum for your question but I'll try to respond and also have one of the moderators move our messages into the correct forum.

I will assume that you still have your subscription key, if not, say so and we'll cover that base.

To download NAV again on your new drive go to

http://norton.com/latestnav

Your existing key will activate it so you should be good to go until renewal time

Keep us posted

Dick
Win7x64 SP1 current NIS V21
peterweb
Posts: 8,780
Kudos: 1,370
Solutions: 342
Registered: ‎04-17-2008

Re: Feedback..or additional features need to be added

[ Edited ]

Another option is to log into your Norton Account at https://account.norton.com and click on the yellow Download button beside your current subscription. This will download and install a preactivated copy of your product.

 

 

 


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