01-04-2014 12:42 PM - last edited on 01-04-2014 02:52 PM by shannons
how do i go about retrieving my Norto Anti Virus afer my other computer,s hard drive broke and i lost every thing this product was not to expire till May tell me what to do .
01-04-2014 02:35 PM
This is the wrong forum for your question but I'll try to respond and also have one of the moderators move our messages into the correct forum.
I will assume that you still have your subscription key, if not, say so and we'll cover that base.
To download NAV again on your new drive go to
Your existing key will activate it so you should be good to go until renewal time
Keep us posted
01-05-2014 07:07 PM - edited 01-05-2014 07:08 PM
Another option is to log into your Norton Account at https://account.norton.com and click on the yellow Download button beside your current subscription. This will download and install a preactivated copy of your product.