Norton Internet Security / Norton AntiVirus

[Dieselman326]

segiles1...............No ISP forces you to use any security product. You can use what ever security product you chose. All ISP offer free security but none of them make you use it.

[joeMcool]

(I have read every post in this thread)

I've been (and still are) a user of NIS and all the previous incarnations (othern than 360) since day 1.

And I lived with all the quirks.

Right now I have 4 copies of NIS, installed on 7 computers.

Add me to the list, please

1. I am VERY particular about what runs, or is ALLOWED to run on my computer.  And I go to great lengths to control the machine. About the only thing (other than XP itself) allowed to run is Norton real-time protection.

While, in a way, I understand the curiosity - WHY do you want popups off - really, it's none of your business.

I DO NOT WANT POPUPS. NEVER.  NOT UNLESS I SAY SO.

OK. OK. Here's the point:

I do a lot of research.  Most of it involves reading PAPER documents.  So even a 30-minute idle delay IS INTRUSIVE (I hope you fix the keyboard focus thing VERY SOON). And having to turn on Silent Mode each time I start the machine is - I won't say it.

2. (please don't tase me!)

I HAVE NO USE FOR IDLE TIME SCAN..  I'm satisfied with the real-time protection, and I run full scans AT A TIME AND FREQUENCY OF MY OWN CHOOSING. If it's every other month (not really) I take the risk.  Although real-time protection should "protect" me, right?

3. I also don't have much use for - and I turned off - all features other than virus scan and firewall.  There may be some I missed, but I hope you get the point?

Thank you

P.S. Please DO NOT tell your developers what the reasons are for wanting popups and idle time scan optional.  I'm a programmer myself, and I know how they think.  Bet they'll go thru a lot of gyrations trying to accomodate just those cases they find "reasonable".  

PLEASE - GIVE US THE OPTIONS?

[paulygon]

Another register for the simple task of "voting". Pop-ups are bad. At any time. I would be happy with a system tray icon that shows we just resisted some type of attack/virus. A pop-up message would be OK if and when a virus or firewall related problem can't be taken care of without a human, and the alternative is my computer meting into slag. If Norton can't fix it and the OS is about die? then it's OK to raise your hand. Further, whatever decision I make in that moment will then be a rule for any similar problem, and I never hear about it again.

I had trouble understanding why this obvious mentality is not universal in every person (including the developers), unless you really just love hearing about cookies and the scan that just completed. We're proud of your Norty, really, but I'm not going to celebrate with you for doing your job. When you do your job transparently I will celebrate by letting you stay on my computer.

[ewest305]

Wow. I started a new topic on this issue and am delighted to find this thread.

I am very disappointed in Symantec for defending their overzealous need to interrupt users with a message saying their software is working.

I develop software for a living and understand what users want and what they need to know. Simply put: they dont need to know the software is performing background tasks.

If every software had this feature, users would not get any enjoyment out of their PC's.

This is poorly designed software that I will be removing and will be letting Comcast know. Hopefully,they will opt to go with another provider and/or demand that Norton implement features designed to remove the unwanted popups.

[ewest305]

Apparently, the 2011 version has a feature to disable popups. However, i'm gonna have to take that with a grain of salt before I see it. In several messages, Norton staff have gloated over the 'Silent Mode' feature. Yet, this feature is worthless because it forces you to select a time range at which the popups will not run.

I am afraid Norton programmers merely added a couple days to the silent mode feature as a 'fix'. Please tell me I am wrong and that users can disable popups PERMANENTLY.

[hspindel]

Please tell me there will be a patch to NAV 2010 for this problem, so we don't have to wait until NAV 2011 for a fix.

[bluesoul]

Just crossposting a pretty simple solution from my blog for how to turn the notifications off.

Silent Mode can be used, but then idle scans are disabled entirely and you have to turn it back on every day. The happy medium is Quiet Mode, which performs scans and only alerts you during actually important things. This is limited by default to a set number of instances, like disc burning. However, you can specify that Quiet Mode remain active while certain programs are running. This is the means we will use to put Norton in Quiet Mode for as long as we like, by adding a Windows component that is running 100% of the time for most users, Explorer.

Right click the Norton icon in your system tray and select Open Norton Anti Virus (or Open Norton Internet Security).

Under the Computer section, hit Settings.

Click the tab for Miscellaneous Settings.

Under Silent Mode Settings, click Configure next to User-Specified Programs.

Click Add.

Navigate to C:\Windows and double-click explorer.exe.

Click OK. You’re done!

-Daniel Tharp

[hspindel]

While clever, the previous posting is not a solution for the problem. Quiet mode still allows some popups. Any popup steals the keyboard focus. Silent mode does fix the problem, but must be re-enabled daily. Still waiting for a NAV 2010 patch...

[GraphiteGal]

Hi

I agree, like others on this post - I consider myself to be an advanced computer user (since 1980 when DOS was around and Windows Workgroups came along!!!).  And I am familiar with VB.NET programming.

You get sick of the number of hand-holding pop-ups from ALL software now.  It seems to be proliferating rapidly.  I don't mind occasional messages BUT, you should have options within the program to turn them off if you don't need them.

Can we have an option at install, a one-stop page, that gives the user an opportunity to turn all these settings off if they aren't required.  Instead, you have to trawl through screen after screen trying to find where you can do this post-install.   I know that programmers to a certain extent are 'locked' into the way an operating system stores the settings etc.  but the current situation is maddening to say the least.

Ironically, my download manager has the facility to scan a download after it has finished.  Great you say.  Unfortunately, even though I have this option set:

                 %FILENAME% /NORESULTS

It only works about 10% of the time.  I get a small box expanding from the taskbar which disappears after about 5 secs.  The other 90%, I get a box in the middle of my screen, interrupting whatever I'm doing at the time!   WHY does this option only work sometimes?

Also, I'm finding that having 64-bit windows + quad core intel i7 + 6GB,  that Norton figures my computer is idle, even when it isn't,  and starts a scan going.  A topic for another thread perhaps.

PLEASE PLEASE do something to stop the annoying pop-ups. 

[Dieselman326]

Download managers are a thing of the past. What setting do you have Norton set to for idle scanning? 10 minutes is the deafult settings. My NIS 2010 only starts its backround task after that 10 minute period. So what you are saying is that while your using your pc Norton starts running its idle scans?