Norton Internet Security / Norton AntiVirus

[itsme]

Hello all:-,

I usually run many manual updates throughout the day/night.

At around 3:20 Am CST I was looking at an update that was 140 MB!

I read somewhere else that the new 2012 update is now available, the problem is that I'm using NIS 2011 and DON'T want to upgrade to 2012 ( it has too many problems from what I've been reading.)

So, is this update trying to force me to upgrade to 2012 or is it something else?
Also, if it is trying to force me to upgrade to 2012, how can I avoid it and still receive all of my normal updates using NIS 2011.

Thanks in advance.  

[itsme · Accepted solution]

I cleaned out my cache and temp files, then rebooted.

Whatever that huge download was, it stopped attempting it when I resumed my manual live updates, so I guess the problem has been resolved...

[Sagar_S]

Hi Itsme,

Generally you won't get any Product upgades in Live Updates, you would get only In-Line versions updates in Liveupdate.

Viz you would get updates for example for NIS2012 ( You will get updates from 19.0 to 19.6).

So you no need to bother.

Only if you download the Exe for NIS 2012 you will be upgaded to NIS2012 from NIS2011.

Regards,

Sagar

[huwyngr Norton Fighter]

Itsme,

I think it was starting with the 2011 version that Norton included a setting that referred to Version Upgrades (by which they meant, I gather, from say 2011 to 2012 and not necessarily from one number in the version ID you see in Support / About.

The default setting for this assumes you will want to upgrade since it is free and so they have it set so that it Downoads the upgrade files in the background and only then asks you if you want to Upgrade or not and if you OK it it then goes ahead and upgrades you from the already downloaded files ..... I think they stay there until you do say you want to upgrade.

Certainly with the 2012 version you can disable this so that it does not even download.

Here's what HELP says about it:

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When Automatic Download of New Version is turned on, and if an update is available, Norton Internet Security automatically downloads the update. Your computer must be connected to the Internet. Update availability may vary, depending on your product, version, and layout.

If you choose to install the latest version of the product, you retain your current subscription and Norton-specific settings. The newer product version installs over your current product with the same product key.

If you do not want to get product upgrade alerts, you can turn off this option. You can also use the Don't show this message again option in the alert.

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Note that this is New Version and not just updates so it does not affect the normal live updates whether automatic or manual.

Hope this background helps -- it sounds as if something got stuck and never signalled that you already had the files.

[lmacri Super Phishing Phryer]

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itsme wrote:

I cleaned out my cache and temp files, then rebooted.

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Hi itsme:

We might have another user in the forum with a similar problem (please see jewel21's thread here titled Problem Running Live Update on a Dial-up Connection).

When you said you cleaned out your cache and temp files, should a wipe using the Windows Disk Cleanup utility (Start | Programs | Accessories | System Tools | Disk Cleanup) be sufficient or did you perform a deeper clean?

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Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.7.1.3 * IE 9.0 * Firefox 11.0
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS

[itsme]

Thanks for your replies.

I have the automatic download of new version turned off, so it could have been a glich on the server,  or something of the kind...

As for how I erase my temp files and cache, etc.

I have a program called CyberScrub Privacy Suite  that I always use on the advance settings that cleans that all of that stuff out as well as cookies, NTFS log files and much more while using my PC.

I have it set to overwrite the deleted files 35 times over for a secure delete ( GutzMan Method,) so I pretty much get rid of those files...


What I do is always use that first before using NIS 2011 for a full scan, then I use malwarebytes (on demand,) then on to superantispyware ( on demand again) for complete scans.

But even if I don't run a scan that day, I use the Privacy Suite to clean the files to keep the number of tracking cookies and other garbage at bay by doing a "clean out" once a day.

I hope this helps.