Norton Internet Security / Norton AntiVirus

[fezz12]

I Activated my norton anti virus on my new laptop which turned out to be have battery problems with it, and i still have about 360 days on it left !!!!, then the company game me a new laptop(different one) how do i re-activate it on the new laptop?

ps: the norton anti virus that i bought has 3 times subscribtions under ONE cd-key, and i am afraid of wasting one of them if i retype it again !!

[Stu]

So what does it tell you?

Are you able to get the battery loaded and register at that point?

[fezz12]

The issue is that i need to activate my NAV2010 (for three pcs with one key only) on the new laptop wasting one of them !!! i still have it till sept 8th 2011!!

the problem is like you activating your nav on a laptop then crashing or formatting it the next day!! does that mean you have to waste another pc subscription of the three pc subscribtions ??

[Tywin7]

Try chatting to Symantec support and have them reset your key computer count. I'm on a K800i so I cannot have full browser html features but I'm pretty sure another of my fellow answerer will come along and provide you with the link

[floplot Norton Fighter · Accepted solution]

Hello fez12

Here is the link for customer support which is a free chat program.

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs

This is the link for US/Can. If you need a different location, please consult your local Symantec site for the local free chat customer support link.

[fezz12]

thnx for the help you guys, the problem was solved within minutes :))))) and remotly where i had to set back and watch :).

so convenient thnx again

[floplot Norton Fighter]

Hello fezz12

Thanks for coming back and giving us an update and for also marking the thread as solved. Others will now be able to find the solution if they have a similar problem.