07-17-2012 06:33 PM
Step 4. (b)
Download OTL http://www.bleepingcomputer.com/download/otl/
Disable Norton for say 30 minutes
Click the Scan All Users checkbox.
Change file age to 60 days
An OTL.txt and extras.txt will be created.
07-19-2012 11:12 AM
They have both been uninstalled. There is a CA Pest Patrol Realtime Protection, I don't know if it came attached to something else, I did not install it. May I uninstall it. Thanks again for all your help it has been so appreciated. Tmdymock