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Visitor
Crews_R
Posts: 3
Registered: ‎11-24-2009
Accepted Solution

I am unable to verify ownership of my site www.mandrrenovations.co.uk

Hi

 

Please can someone help me. I am trying to verify ownership of my website www.mandrrenovations.co.uk in order to get a safe website verification so a little green tick will been shown against it. but i am unable to follow the verification process owing to the fact that my site is powered by Microsoft Office Live and does not allow me to put the authentication file in a root folder.

Is the there any other way i can verify ownership of my site?

I am a bit of a novice, so help in simple terms would be much appreciated.

 

Many Thanks

floplot
Posts: 9,952
Topics: 200
Kudos: 1,892
Solutions: 354
Registered: ‎04-11-2009

Re: I am unable to verify ownership of my site www.mandrrenovations.co.uk

Hi Crews

 

Welcome to the Norton Forum

 

Sorry to hear you are having a problem. I have notified someone who can help you with this problem.

Success always occurs in private and failure in full view.




Phil_D
Posts: 7,286
Topics: 190
Kudos: 2,357
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Registered: ‎06-10-2008

Re: I am unable to verify ownership of my site www.mandrrenovations.co.uk

Hello Crews_R,

 

Since you cannot access the Root Directory, you can try an alternate method.

 

You can add the nortonsw authentication code by means of a Meta Tag to your Main (Home) Page.

 

Meta Tags are commonly used for "Keywords" or "Description" and you can create this new tag using your site building program.

 

Use nortonsw as the file name and the full authentication code as the content. The File Content or authentication code is the 128 character alphanumeric code that would have been sent in your email registration.

 

Although this method will not allow for the automated verification, it should assist the Safe Web team in verifying your site.

 

Let me know when you have completed this step and I will check that the code is properly located.

 

If you have any questions, feel free to ask.

 

If you would like to be notified by email when a reply is posted, go to My Profile > Preferences and check the box for: "Automatically Subscribe Me to Threads I Participate In".

 

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Visitor
Crews_R
Posts: 3
Registered: ‎11-24-2009

Re: I am unable to verify ownership of my site www.mandrrenovations.co.uk

Hi

 

Thanks for your reply, i think i have done what you said to do.

 

If you could check it that would be great.

 

Cheers 

Phil_D
Posts: 7,286
Topics: 190
Kudos: 2,357
Solutions: 365
Registered: ‎06-10-2008

Re: I am unable to verify ownership of my site www.mandrrenovations.co.uk

The authentication code in your keywords meta tag looks good and I shall notify the Safe Web team who will manually verify site ownership. Allow them a day or two to respond back to you in this thread.

 

Remember, this method will not allow for the automated verification process, so for now, do not be concerned that ownership has not yet been verified in the Safe Web portal.

 

Once ownership has been verified, your site will be queued for the rating evaluation.

 

Be sure the code remains in place until ownership is verified. Leaving the code in the meta tag will not affect your site or the visitor's experience.

 

Thanks!

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Visitor
Crews_R
Posts: 3
Registered: ‎11-24-2009

Re: I am unable to verify ownership of my site www.mandrrenovations.co.uk

Thats great thanks for your help, much appreciated.

 

Cheers

Symantec Employee
Nithya
Posts: 137
Registered: ‎09-10-2008

Re: I am unable to verify ownership of my site www.mandrrenovations.co.uk

Hi Crews_R,

 

Thanks for adding the auth code in a meta tag on your site.

We have verified owership of your site 'mandrrenovations.co.uk' and queued it for analysis.

It should get rated shortly on 'safeweb.norton.com'.

 

 

Nithya 

shannons
Posts: 10,672
Topics: 44
Kudos: 105
Solutions: 7
Registered: ‎01-07-2009

HELP - I am unable to verify ownership of my sites!!!!!