Norton Internet Security / Norton AntiVirus

[6sMum]

Hi, I've used Identity Safe to store my usernames and passwords for various sites I visit.  I have recently started to experience something weird - my user name gets changed into Chinese!  I have copied some below - I copy and paste them into Google Translate and strange sentences are revealed.  Am I the only one to experience this?  Do I have a virus, despite Norton Internet Security being installed and Power Eraser finding nothing?  I am on a new Acer laptop, running Windows 7 and I'm in Cambridge, UK.  This is worrying me, so any help or advice would be much appreciated, thank you.

῱㣌儒쭑ᜪご㕽튉⼒ࠝ娖喇ꝴ箼

炙퓢톗魓籝፦᩿⇩퍮榋链

殷괚ヌ沽뵵翦笮Ꜹ謮礱㝝拌錟첀껡唗䛿槾Â䥖颡ᅡ䬊밽㖸

⃨锜蛄???웦䱏堺꿏㜢菱띆䑑頎닶

襑ᑎ킄螹ಮ✑环㳼㐧呗斯㪜ꆪ킓

ୱ꩚蘮⽆೘ᘐ㤫태꜕៪덓뇫뒙

ퟲ뤧ꥳ룀軺씐졀譥胘튟⏨

[peterweb Super Worm Eliminator · Accepted solution]

There have been numerous references to this issue with NIS and 360. Symantec is aware of this and is working on it. We are all waiting for a fix.

[6sMum]

Thanks peterweb, I don't feel quite so vulnerable and alone now!

[Trevor_Work]

Is solved the correct status here?  I cannot find a solution to this, but have the same problem on logout ever since I upgraded to NIS 2012 - but only on some log-outs.  Bizarre isn't it?

Any ideas anyone?

[peterweb Super Worm Eliminator]

Technically, the question has been answered . No, the problem itself has not been solved yet. Many of us are eagerly awaiting the solution.

[Trevor_Work]

Curious sub-set of the real world ...

[syskill]

I come from China, I think this is not  Chinese.

Chinese Simplified  like ：你好

I do not know How to represent those of  English.

in Chinese ，that means：乱码

[peterweb Super Worm Eliminator]

---

syskill wrote:

I come from China, I think this is not  Chinese.

Chinese Simplified  like ：你好

I do not know How to represent those of  English.

in Chinese ，that means：乱码

---

I cannot quote the proper thread, but it has been identified that these characters are actually placeholders for what should be the proper log in characters. They just appear to be Oriental to those of us that do not know the language.

[SendOfJive Norton Fighter]

If you look closely, these are little boxes with letters and numbers in them.  The letters and numbers are the Unicode value for the Unicode character that is meant to be displayed, but is instead missing.  I'm not sure why we are seeing this in the log-in entries.  Normally you will see these on a web page when a character that the Unicode value calls for cannot be found in the browser's fonts for the encoding that has been selected.  That is why the earlier text, "in Chinese ，that means：乱码" still may not show any Chinese characters - the browser can't find the correct glyph, and so substitutes the placeholders.