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Contributor
ellisonwales
Posts: 32
Registered: ‎12-18-2010

Identity Safe problem

[ Edited ]

Hi..

Ive made 11 folders in "manage logins" such as BANKING, FORUMS, SHOPPING etc.In each folder are the various login details and all are set to autofill.However on the identitysafe ( firefox 3.6.13) dropdown,only 10 folders show .Is this a limitation of identity safe or a firefox limitation?

Im using NIS2011 18.5.0.125 ( ,latest firefox 3.6.13) and windows 7 home 64 bit.

TIA

ellison

Contributor
ellisonwales
Posts: 32
Registered: ‎12-18-2010

Re: Identity Safe problem

Anyone?

tia

ellison

SendOfJive
Posts: 9,893
Kudos: 4,189
Solutions: 706
Registered: ‎02-07-2009

Re: Identity Safe problem

[ Edited ]

Hi ellisonwales,

 

See this post and the solution offered in my reply.  It may resolve your issue:

 

http://community.norton.com/t5/Norton-360/Identity-Safe-Errors-on-Norton-360-v-3/m-p/293138/highligh...

 

Be sure to use the Identity Safe backup feature to safeguard your information before trying the suggested fix.

Contributor
ellisonwales
Posts: 32
Registered: ‎12-18-2010

Re: Identity Safe problem

Hello and thank you for reply...

Ive tried the remedy in the thread you posted but still my firefox dropdown menu only shows 10 folders  no matter how many more i add through manage logins :(

ellison