Norton Internet Security / Norton AntiVirus

[mks]

Good morning again,

This is my second problem..I just installed version 2012 and it is set-up quite different than 2011.  I am also using Windows 7 Home edition which I did not have until recently.

My problem is that when I am trying to use a job board site to edit my information (i.e.. Resume), every time I try to go to another page on the site, I get logged out and/or it tells me that I do not have access because I am not logged in correctly.   I tried adjust Internet Explorer settings the way I used to, to no avail.  So I broke my own policy and set it to accept all cookies (includes third party).  Same results.  Does anyone know what is up?

I used to be able to adjust all of these settings the way I wanted and now it seems that the programs are over riding me...very frustrating!  Please HELP!

Thank you!

[dickevans Super RootKit Eradicator]

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mks wrote:

Good morning again,

This is my second problem..I just installed version 2012 and it is set-up quite different than 2011.  I am also using Windows 7 Home edition which I did not have until recently.

My problem is that when I am trying to use a job board site to edit my information (i.e.. Resume), every time I try to go to another page on the site, I get logged out and/or it tells me that I do not have access because I am not logged in correctly.   I tried adjust Internet Explorer settings the way I used to, to no avail.  So I broke my own policy and set it to accept all cookies (includes third party).  Same results.  Does anyone know what is up?

I used to be able to adjust all of these settings the way I wanted and now it seems that the programs are over riding me...very frustrating!  Please HELP!

Thank you!

---

Hi,

Before answers some questions. How did 2012 get installed - over 2011 or a clean install. Are you using the identity safe? Which version of IE are you using? Is the compatibility mode set correctly? Do you have any other security software installed?

Thanks

[SendOfJive Norton Fighter]

Hi mks,

If you are able to log into the site successfully, but cannot navigate to other pages, it does sound like a session cookie issue.  Did you close and restart IE after changing the settings? 

[mks · Accepted solution]

Hi SendofJive,

I did log out and re-start.  I even cleaned out the cache and IE files, but I still had a problem.  It turned out to be the website was having problems.  Thank you for responding.  You all verified that I was doing all I could.  Sorry it took so long to respond.  I am just getting caught up on emails.

Thanks again!

[mks]

Hello dickevans,

2012 was a clean install by myself and yes I am using Identity Safe.  No other security software is installed.  At the time this happened I was using IE 8...however, I am now using IE 9.

The problem has been solved as the it turned out to be the websites problem not my computer.

Thank you for responding and I apologize for the delay in replying.  You verified for me that I was doing everything right and I am getting used to Windows 7 now...its little quirks.

Thank you again!