Norton Internet Security / Norton AntiVirus

[CountryGuy]

First off, congratulations Symantec on an excellent product release.  Love when a product delivers on its promises!  Now on to my question:

Left as installed, how often should a full scan take place during low utilization / idle time?  I know it should do so when the computer isn't being used, but in my logs I only see quick scans being performed.

[johna]

It's a good question..do idle time scans perform a full system scan? Not sure, but I would say no.  However, if you do schedule full system scans it will override the idle time scanning schedule.

Maybe a Norton staffer can shed some light on this.

Message Edited by johna on 09-10-2008 01:42 AM

[CountryGuy]

Hopefully so!  As a workaround, I created a scheduled Custom Scan that scans all of my files to run once a week.  That won't impact the Idle Time Scan.  But if Idle Time scanning handles that, no point in doing that, so just need clarification from the team!

[Zana]

Hi

I Hope NIS 09 Doesn't Do - Full Scans ... When the computer is idle

That was one of the reasons I had to uninstall 360 v2 from my Desktop Computer.

The Number Of Scans

Norton 360 v2

Some Days...

2 x Quick Scans

Some Days...

1 x Quick Scan

1x Full Scan

Some Days...

2 x Full Scan

And once in a blue moon...

0 x Scan

The trouble was... My computer was never truly idle

Scans would either start while I was working.

OR...

Scans would start while I was actually using N360 v2 - e.g. ... For Clean Up!

OR...

That little Norton icon would pop up in the corner of my screen.

And it would stay there until I walked away for an hour ... So it could - Scan ... Either Quick or Full

Then to top it all off...

Half the time - I could see the scan results were completely wrong

e.g.

No Tracking Cookies Found ... Even though I knew I had some.

OR

Tracing Cookies Found... But incorrectly shown as - NOT FIXED

OR

Full Scan... Registry Items Scanned - 0

So I just pray...

NIS 09 ... Idle scans - Really are idle scans

NOT... Norton owns your computer scans

I've heard many good things about - NIS 09

So even though I've had 12 months of Hell, with Norton... I am willing to give Symantec one last chance this year

I really do believe... Symantec could be the very best in Internet Security

However!

Being The Best Requires...

Listening to the people - I think this forum has really helped Symantec improve in this area

Excellent product support - Once Again... I think this forum has really helped Symantec improve in this area

However.... When it comes to the real customer support - Still A Bg Problem!

Response time to fixing problems - Once Again... I think this forum has helped Symantec improve in this area

However... Symantec Do Not have a good track record, when it come to fixing problems - Quick!

Last But Not Least... Perfection!

To Be The Best Requires - Perfection!

Fingers Crossed!... For The Whole 09 Range

Including Norton 360 v3

Message Edited by Zana on 09-09-2008 05:59 PM

[johna]

Yeah, I see what you have done, but it isn't meant to be this complicated. If idle time scans do a full system scan you can choose to leave that or set an alternate schedule. Still not sure if the idle time scans perform a full system scan, however.

[Mattp · Accepted solution]

Hello all,

For NIS 2009, quick scans are set to run via idle scanner every 3 days while full system scans are set to run via Idle scanner every 7 days. If at the scheduled time the system is not considered to meet idle requirements, the scan in question will run as soon as the system becomes idle. If a quick scan is running during idle and the system becomes active it will continue to run until completed. However, if a full system scan is running during idle and the system becomes active, the scan will be suspended until the system enters an idle state again at which time the scan will continue from where it left off.

Thanks,

Matt

[Blue452]

We normally turn off the computer when not in use.   

So does this mean, the computer will not get scanned at either quick or full?  And if I want the computer scanned, I will have to do it manually?

currently NIS 2008
XP SP3

IE 7

[Floating_Red]

---

Blue452 wrote:

We normally turn off the computer when not in use.   

So does this mean, the computer will not get scanned at either quick or full?  And if I want the computer scanned, I will have to do it manually?

currently NIS 2008
XP SP3

IE 7

---

After you get Virus Definitions, then the Norton Internet Security 2008 will automatically do a Quick Scan in the background, unless you have turn this Option off.

When using N.I.S. 2008, there is no Idle-Time Scanning, so, you will have to do a Full System Scan manually at least twice-a-week.  Make sure you dis-connect from the Internet while is Scan is in Progress.

[mijcar]

Floating Red said "Make sure you dis-connect from the Internet while is Scan is in Progress."

Why?

[Stu]

because when you are enabled to the internet your machine isn't really idle. It is always conecting to the internet.  So there is traffic