Norton Internet Security / Norton AntiVirus

[andreab]

5.1.0.29

Ran the live update and facebook is still getting blocked.

[fallsgable]

Here is the transcript of my chat with Norton Support 3 minutes ago....

Vishnu Vardhan: I see that you are unable to access a particular site and you are getting error stating that the site is a fraudulent. Am I correct?
Me: yes...

Vishnu Vardhan: I am sorry for the issue, and not to worry its a temporary issue and that will be fixed in 24 hours.

Me: there is something wrong with Norton Internet Security that it is blocking access to Facebook....there are over 13 pages of posts on the Norton website forum from people having the same issue right now....

Vishnu Vardhan: Our engineering team is working on this issue and that will be fixed in couple of hours. A patch will be released with a live update I suggest to you run a live update after couple of hours and the issue will be fixed.

Me: is it specific to Facebook?

Me: the Facebook website?

Vishnu Vardhan: Yes, it is with the Facebook site. We will release a patch very soon.

[badasdart69]

i wonder if its just i sales thing, because when i called they tried to sell me stuff!!!

[marky691]

just scanned my newsfeed with norton app and it found no threats although two were untested for some reason.

[KjellSchröder]

It seems to be a antipishing-definition problem. I've deaktivated the antipishing funktion and it works now as usual. No warnings. Of course, this is not a permanent state. Norton have to look for that bug asp! Antipishing should definitely be set to "active"!

[Niko233]

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Tony_Weiss wrote:

If you're trying to access HTTP://www.facebook.com with NIS 2011 or earlier --

Run LiveUpdate, clear your browser cache, and you'll need to wait for your NIS Idle Time to hit (default is 10 minutes). You can also go to Advanced Settings in NIS to make idle time shorter

---

Interesting.. What operations will be performed in idle time to get this problem been fixed?

[ciaran25]

I am using Firefox and I have just updated my NIS and it's still not working.  Not pleased.  :(

[Tricia4720]

Did the LiveUpdate manually and I am still getting the "Fraudulent Web Page Blocked"...as stated by someone else, this started after 3 PM as I was on then and everything was OK..

[Robby]

Tony, et al, I didn't do any of those "special scenario" things -- just ran (yet again) another LU.  Seems fixed (with FF 7.0.1).

Appreciate all your efforts, Tony and Norton/Syamantec.

[LauraNason]

This just started about 30 minutes ago. Whenever I try to access my profile I get a Norton page stating it is a known phishing site. I tried changing password and it still does the same. It does not block my facebook home page.