04-14-2012 06:54 AM - edited 04-14-2012 06:55 AM
Certain web sites will not file in the login, but it will allow you to safe the login. Does anyone have the same problem or a solution?
04-14-2012 08:26 AM - edited 04-14-2012 08:28 AM
Hello webhale and welcome!
You did not mention which NIS version you are using, but this issue can occur from time to time.
A lot depends upon upon how the website login is constructed. If you have a problem with Identity Safe on a particular site, navigate to the website in question and then click the Identity Safe icon in the Norton Toolbar and select "Report Issue".
This will notify the Identity Safe team who can then investigate the matter.
If you wish to list the websites you are having trouble with, some of the members here can check them out.
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •