07-28-2011 10:58 PM
I just purchased a 3 PC copy of Norton Internet Security from an Internet vendor and should receive it in a few days.
Meanwhile, I have a new Lenovo desktop PC that I'm in the process of setting up (with 64 bit Windows 7 and a pre-installed trial version of McAfee). My old machine (which I am keeping) is a Dell Inspiron laptop running XP, with Norton Internet Security 2010 running on it, and the old Norton license expires Sept 28, 2011. I have tried to read relevant postings on Norton Community Forum, but I must admit that they generally confuse me regarding what would apply to me. So here are some questions:
(1) To remove McAfee from the new desktop, do I use a tool supplied by Symantec or do I need to get the tool from McAfee?
(2) Since I don't want to be without protection while connected to the Internet, can I copy the installation files from the Norton CD to the new PC and do the installation (or most of it) while disconnected from the Internet? In other words, how do I juggle the removal of McAfee with the installation of Norton while minimizing Internet connection time with no firewall? Or should I use the built-in Windows Firewall?
(3) To apply the new license to my old laptop, should I first upgrade to NIS 2011 under my old license? Or do I have to remove Norton from the laptop before I can apply the new license to the old machine? Or can I simply use the new CD to update the old machine?
(4) Is there any other question that I should have asked but haven't asked the community?
Thanks for your help.
07-29-2011 12:10 AM
First download the Norton 2011 installer while you are still protected by McAfee. Your present key will activate it. You will need to insert the key to activate it. Use the latest version here:
Second remove McAfee using their removal tool. Here:
Download the tool, remove McAfee through add/remove and reboot. Then run the removal tool to clean up, and reboot again.
Then you should be ready to install Norton.
07-29-2011 12:36 AM
I hope you didn't buy the new NIS 2011 from eBay. On your old machine, you can install NIS 2011 right over the top of NIS 2010 if you are not having any problems with it. You can do it when you receive it and it will pick up your current key that you are using on NIS 2010 now. A day or 2 before it expires, then you can insert the new key on the main page of NIS 2011 where it says Renew. There will be a box where you can type in or copy and paste the key for the new version. Thanks.
Success always occurs in private and failure in full view.
07-29-2011 08:53 PM
You can also use the same link on the older machine. It will be more up to date than the CD. All three of the subscriptions are activated at the same time. You can install or update both machines at the same time. Please do not allow the older program to expire. There is a greater likelihood of difficulties once the program has been deactivated. Save any logins first as a precaution.