09-07-2011 02:09 PM
Here's a link where this is discussed:
Once you add your new license key. If it doesn't add the remaining to your new subscription. Just follow what it says in that link.
09-07-2011 03:12 PM
What I said is true.
I've been using Norton since 2006. Each year I buy a new 366 day 3 PC key. I always add it and the days remaining on the previous key add to the new key. Which is why I had a 400 day subscription this year.
There is a difference in the way RENEWAL keys and NEW SUBSCRIPTION keys work. When you renew the remaining days are automagically added to the new subscription. When you buy a new subscription the days remaining do not normally add. If you go to the customer service chat they can do the addition of all of your ducks are in a row.
Hope this helps