No help whatsoever with my problem at PCTools. Let me be more detailed about that problem
1. I first disabled the PCTools Engine.
2. I did not reboot.
3. I installed Norton Internet Security and, in the process of installing, NIS offered to uninstall PCTools. I said to myself, why not? Boy was that a dumb thing to do.
4. After the entire process was finished and NIS restarted my computer, I subsequently cleaned out the registry entries for PC Tools, with which NIS apparently did not deal.
5. There were no program files with which to deal.
6. I restarted the computer.
Even though I am indeed connected clearly to the Internet - spent a hour with my provider to try to solve the problem yesterday - I still can''t access the internet through any browser, though Internet Explorer gives me on whim an occasional access on some non java pages. Can't download a thing on those pages, though. There appears to be nothing wrong with the internet connection, modem, router, or windows.
Ridiculously, irritatingly frustrating.
Please help before I throw the computer in the local technology recycling dump.
