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Contributor
AppalledBC
Posts: 15
Registered: ‎10-08-2011

Re: Installing Norton after installing another anti-virus program

I was able to downloa it from the McAfee site. 

huwyngr
Posts: 19,149
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Registered: ‎04-13-2008

Re: Installing Norton after installing another anti-virus program

Good -- let us know how it all turns out, or if you have any queries ....



Hugh
Contributor
AppalledBC
Posts: 15
Registered: ‎10-08-2011

Re: Installing Norton after installing another anti-virus program

I should have mentioned that to get directed to the page for the dowload involves signing up on the site for access.

Contributor
AppalledBC
Posts: 15
Registered: ‎10-08-2011

Re: Installing Norton after installing another anti-virus program

Just to update you. I still haven't uninstalled McAfee yet or installed NIS.  But I have successfully uninstalled PCTools and installed NIS on a third computer with the NIS downloader, which I shall use when I ger 'round to the problematic machine. Fear and trembling await me.

 

Here's a clear process for uninstalling PCTools.

 

Right click the program on the task bar by the clock. Turn the engine off.  

 

Run revo with the advance setting for cleanup.  

 

Do not reboot after the Windows uninstaller does its work in Revo when it asks you because you won't be able to access the leftover files that need cleaning up if you do.  Instead continue with the cleanup process in Revo.

 

When Revo has cleaned up, it will give you a message that final cleanup will happen after a reboot.

 

So go ahead, reboot, use the NIS dowloader, and relax.

huwyngr
Posts: 19,149
Topics: 911
Kudos: 2,360
Solutions: 338
Registered: ‎04-13-2008

Re: Installing Norton after installing another anti-virus program

ABC

 

Thanks for the feedback ....

 

<< Do not reboot after the Windows uninstaller does its work in Revo when it asks you because you won't be able to access the leftover files that need cleaning up if you do.  Instead continue with the cleanup process in Revo. >>

 

Something I too learned the hard way! Not just if you use the Windows Uninstaller directly but if you are using Revo on Norton you have to tell the Norton Uninstaller (which is what Windows uses) you will Restart Later .......



Hugh