11-17-2009 01:25 AM
11-17-2009 06:48 AM - edited 11-17-2009 06:49 AM
Could you please tell us what version of IE and NIS that you are using?
This site is marked as "untested" by Norton SafeWeb. There are two web site components, a pop-up and an add-on.
Please visit www.malwarebytes.org and download their free on-demand malware scanner (it willl work fine with NIS) then update the product definitions and run a full scan, which might take a bit of time. Follow the prompts and when complete it will create a log file.
You can post that file in this thread, so we could examine it.
Let us know how you do. Thanks.
- NIS 2009 • NIS 2010 -
Windows XP • Vista • 7 • IE 8
12-15-2009 02:08 AM
I spent all day yesterday trying to remove this virus with Norton security scan which took literally hours to run and gave my comp a clean bill oh health! i.e couldn't find anything wrong.
I downloaded and ran Spybotsd162 and Malawarebytes anti malware having turned off system restore, both of which came up with numerous infestations, cleaned all temp internet files and hey presto problems solved.
It is interesting that symantec are offering to clean these exact problems from your computer for $99 but apparently unable to offer a fix to those of us who pay their huge licence fee.
12-15-2009 04:04 AM
Spybot 1.62 is a good program but you should only use one of these as they may conflict with each other have found through help and advice from other forum members that Malwarebytes is a better program in cleaning infections.hope this helps a little?
kind regards Stoneheart
12-15-2009 07:35 AM
Spybot with Tea Timer enabled will interfere with your Norton products because it will not allow any changes to the registry which may be necessary to completely remove the malware. Tea Timer will interfere with a program like Malwarebytes because it will prevent Malwarebytes from cleaning the registry also. If Tea Timer is enabled, then it is a real time scanner also.
Success always occurs in private and failure in full view.