01-07-2010 08:03 AM
Firstly, I'm back!
Secondly, its bad. Internet Security worked fine with Windows 7 RC, and loved it. Decided to upgrade to the final version of windows 7 and it doesn't work at all. Had to use Norton Remover tool. Downloaded again, installed it. "Your norton product will launch in less than 10 seconds" It never launched. Came back a bit later, and it had popped up with a strange error, like "Norton product disabled" something like that, so I clicked one click support. Your support is rubbish, awfull. 2 hours later, and nothing had been fixed. Tryed re-installing loads of times but it just won't work.
What am I doing wrong here?!?!
01-07-2010 08:08 AM - edited 01-07-2010 08:08 AM
Which version of NIS are you trying to install on Windows 7? Note that only NIS 2010 is fully compatible with Windows 7. If you have a current subscription for NIS 2006 or later, then you can install NIS 2010 for free. You can download the latest version of NIS 2010 from the link below and save it to your computer:
You will also need your NIS product key to activate NIS 2010; you can fetch your key from your Norton account:
Also, you may want to check out the following links:
Windows 7 and Norton products - frequently asked questions:
About Windows 7:
01-07-2010 08:09 AM - edited 01-07-2010 08:10 AM
Norton Internet Security 2010, with Windows 7 and it doesn't work. Using Panda Cloud at the moment...
I have a guitar lesson now, so won't be able to reply for 3/4 of an hour, maybe more.
01-07-2010 08:22 AM
Quite a few people are successfully using NIS2010 and Win 7, including myself. There is some kind of issue in your system, and hopefully we can determine what that might be. Was there any other antivirus, or antimalware running on your system prior to the installation of Norton?
How did you upgrade your Win 7? Was that a clean installation?
01-07-2010 09:16 AM
01-07-2010 09:32 AM
Your norton product will launch in less than 10 seconds" It never launched. Came back a bit later, and it had popped up with a strange error, like "Norton product disabled" something like that
Can you please post a screen shot of the error message that you received?
01-07-2010 10:05 AM - edited 01-07-2010 10:06 AM
That the messsage I see:
When you start your Norton product, you see a red X on the product interface with message: "Norton Product Currently Disabled."
I click 2010, it tells me to uninstall it...
01-07-2010 10:30 AM
Thank you for the information Habylab. When you get this error message, please open task manager and check whether ccSvcHst is running at the system level and user level.
Also please open Add or Remove programs and check LiveUpdate or LiveUpdate notice is present, before you install the Norton product.