Norton Internet Security / Norton AntiVirus

[brkkab123]

I just noticed that I've lost the ability to disable Location tracking in Internet Explorer 9's settings. Is NIS 2012 19.5.0.145 to blame ?

[needhelp2234 Contributor]

---

brkkab123 wrote:

I just noticed that I've lost the ability to disable Location tracking in Internet Explorer 9's settings. Is NIS 2012 19.5.0.145 to blame ?

---

What do you mean?  Are you talking about the option in Internet Options > Privacy?  I am able to disable the option "Never allow website to request physical location."

[brkkab123]

It was never grayed out before in IE9's settins to disable geolocation. Now sice using NIS 2012 it is grayed out.

[needhelp2234 Contributor]

Try restarting?

[mp3jo Super Virus Trouncer]

If you mean this,

http://ie-support.blogspot.com/2011/05/disable-geolocation-in-ie9.html

than for me there is no reason why norton should be responsible if it is grayed out.

Mine is not grayed out.

[brkkab123]

That's where it's grayed out.

[huwyngr Norton Fighter]

---

brkkab123 wrote:

I just noticed that I've lost the ability to disable Location tracking in Internet Explorer 9's settings. Is NIS 2012 19.5.0.145 to blame ?

---

Have you checked from outside to see if it is actually enabled or disabled?

Just a thought that Norton might have a reason to think it should not be enabled and disabled it in which case I would expect the option to disable it to be grayed out since you can't use it? It's not unknown for security applications to disable what they regard as dangerous functions.

I'm not using IE9 so I don't know about this function but if some users see it normally and some don't then I'd look for another explanation -- even if it coincided with a version change (you did have an earlier version installed?).

[mp3jo Super Virus Trouncer]

Hi Hugh,

I'm using IE9, so I think you'd better look for another explanation...

One possible reason for grayed out settings could be that the related MS Sevice is not running. 

[needhelp2234 Contributor]

Also, is your PC controlled by another admin?  You could check the system policies, but I don't know how to do that.

P.S. is this what you are seeing?

I found that question at http://www.w7forums.com/why-location-grayed-out-ie9-t13823.html.

You could try resetting Internet Explorer 9 as per http://support.microsoft.com/kb/923737.

[huwyngr Norton Fighter]

---

mp3jo wrote:

Hi Hugh,

I'm using IE9, so I think you'd better look for another explanation...

[ ... ]

---

I know -- that's why I included that caveat. But I would still determine what the exact setting is rather than what the control shows. There are two many variables between your system and his not to investigate the fundemental question -- is it actully ON or OFF ? <s>

That's what troubleshooting is all about.