Norton Internet Security / Norton AntiVirus

[rameshiyer]

I believe IE9 has some issues and Norton Internet Security 2011 is not fully compatible with IE9 as yet (perhaps due to the browser's inherent flaws). Hence, is it safe to upgrade from IE8 to IE9 now or should I wait for Symantec to release a fix for IE9 related issues, esp. on 64-Bit versions of Windows 7 OS.

[Kelly]

Good question.  I just upgraded to IE9 (both 32 and 64 bit versions) with the recent Super Tuesday update release.  Everything seems to be running fine with both versions.  From what I understand there were some compatibility issues with the Norton Toolbar - not an issue for me since I avoid using add-ons and plug-ins.  Any others that people have been reporting?

Regards,

Kelly

[floplot Norton Fighter]

Are you people using the compatibility mode for IE 9 or has the problem with the Forum been fixed? Before, if you didn't use the compatability mode, we could not see the posts in the Forum. Thanks if you could let us know.

[AllenM Norton Fighter]

Hi rameshiyer and Kelly,

Symantec is slated to release compatibility updates for Firefox 4 and IE 9 in the early May time frame. Please see this post for details.

Symantec also released a hot fix for FF 4 on April 6th as per the post here.

The remaining issues I am aware of are minor issues related to things like the Norton toolbar and not anything serious such as IPS, etc.

Hope this helps.

Best wishes.

Allen

[rameshiyer]

Hello Allen,

Thanks for the update. I recollect having seen a post in the Forum (from Tony Weiss) about Norton term working on compatibility issues of NIS 2011 (18.5) in both IE9 and FF4. While I have downloaded and installed the hotfix provided for FF4 recently, I wasn't aware of the same for IE9 hence wanted to know if it's fine to upgrade from IE8 to IE9 (as I keep getting reminders from Windows Update on updating the "important" upgrade to IE9 everyday). Seems from the links provided by you, I will need to wait a while longer to upgrade to IE9.

[rameshiyer]

Thanks Kelly. I noticed some posts regarding Symantec team (posted by Tony Weiss) working on some compatibility issues with IE9 & FF4 with NIS / NAV 2011. Since I use NIS 2011, had noticed a hotfix released by Symantec for FF4, which I downloaded and installed. FF4 seems to work fine, but seems I need to wait a while longer to get the hotfix for IE9, before I can upgrade to IE9 (as Windows Update keeps reminding me to update the "important update" to IE9 everyday).

I have the 64-bit Win 7 Home Premium and NIS 2011 on my system. If you have a similar one, have you noticed any issues with Norton products after upgrading to IE9 ? If there are minor issues which will get ironed out by the hotfix to be released by Symantec next month, I don't mind upgrading to IE9 right away.

[rameshiyer]

Hi flotlot,

I am considering the upgrade from IE8 to IE9 hence my query.

[Venkat_J]

HappyVan,

Welcome to the community!

If you're posting using IE9, please post the message by turning your browser to the compatibility mode.

-Venkat

Venkat Jammalamadugu
Norton Forums Administrator
Consumer Products and Solutions
Symantec Corporation

[Richo]

Hi Everybody,

I thought I would list the problems I am having re IE9 and NIS 2011 in the hope it may help somebody and may be even lead to a solution. The main problem is that all third party plug-ins and add-ons are missing from the x64 bit IE with the exception of Shockwave Flash Object and it has "(Not Verified)' beside it. I won't list all the all of the plug-ins/add-ons but the most important for me are the Norton Toolbar, Symantec NCO BHO, Symantec Intrusion Prevention, Norton Safe Web Browsing and the Real PLayer Download this Video and Record Button. All third party plug-ins and add-ons were disabled in IE9 32-bit but listed so all I had to do was go to Manage Add-ons and enable them. In IE9 64-bit they are missing completely and reinstalling NIS 2011 and Real Player has not resolved the problem. Hope somebody has the answer soon as I have had to go back to using the 32-bit browser which I haven't used for months.

Regards,

Richo

Win7 Ultimate, IE9 x64, 8GB Ram, Core i7 950, NIS 2011 18.5.0.125