09-02-2009 05:52 PM
Is there somewhere to provide inputs for Norton to consider? For instance, I noticed most of my "untrusted" Norton Insight processes were from competitor software such as Webroot Spy Sweeper or from other common processes such as my Earthlink account. My guess is there is alot of people with those common programs on their computers.
Solved! Go to Solution.
09-02-2009 07:40 PM
09-02-2009 07:49 PM
Hello awnry4 and welcome!
Generally, months before a new product version is released, an Official Suggestion Box will be posted here on the forums.
The methodology that Norton Insight uses to apply trust ratings is very sound, even if a user may not agree with it completely.
The good news is that for the 2010 product line, Norton Insight has been improved further and will also allow the user to manually trust a file that is not trusted, poor or unproven.
With a valid subscription to a recent Norton Product version, you will be eligible to update to the 2010 product line at no additional cost.
Hope that helps!
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
09-02-2009 10:38 PM
If you have suggestions for Norton/Symantec products then you can post them here in the appropriate product forum. These forums are monitored by Symantec Moderators/Administrators as well as employees from the various product groups so they will pick up on any suggestions you may have and respond appropriately.
We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
09-03-2009 12:05 AM
Welcome to the community!
<<Hey, I appreciate your taking the time to answer. Too bad Norton does not care enough to have a permanent suggestion box. >>
We have a permanent suggestion box thread that is initiated for the purpose of gathering valuable feedback from our community members. Here is the link to the thread to post your suggestions.
In addition to this, if you have the product installed, you could dop your suggestion by clicking on the "Leave Feedback" link at the top of the product UI.
We appreciate your taking the time to give us your valuable feedback.
Norton Forums Moderator