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Rosew
Posts: 1
Registered: ‎03-01-2011

Just received suspicious message that says it's from Norton

Just got a message that "looks" to be from Norton, that requires I do a system reboot now to update definitions.  I don't believe I have seen this before, and as it showed up apropos of nothing. I thought I should just ask if this is normal.  I am new to this posting thing, so appreciate your indulgence.

Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: Just received suspicious message that says it's from Norton

You don't happen to have a screenshot do you?

 

"All that we are is the result of what we have thought"
AllenM
Posts: 10,217
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

Re: Just received suspicious message that says it's from Norton

Hi Rosew,

 

Welcome to the Norton Community. Which Norton product do you have and what is the version? You can find this from Support > About. Also what version of Windows do you have and is it 32 or 64 bit?

 

Occasionally updates occurs with your Norton software that requires a restart to complete the update process but we can tell you more once you tell us the additional details.

 

Best wishes.

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)