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Contributor
nathan_p
Posts: 11
Registered: ‎09-18-2008
Accepted Solution

LIVE UPDATE PROBLEM - STATUS : FAILED TO COMPLETE

HAVING A PROBLEM WITH LIVE UPDATE

 

STREAMEN VIRUS DEFINITION SUCCESS , BUT WEB PROTECTION DEFINITIONS STATUS : FAILED TO COMPLETE.

 

 

Phil_D
Posts: 7,648
Topics: 207
Kudos: 2,555
Solutions: 391
Registered: ‎06-10-2008

Re: LIVE UPDATE PROBLEM - STATUS : FAILED TO COMPLETE

Hi nathan_p,

 

Restart your computer and then try a manual "Run Live Update" from the main Norton window.

 

Let us know how you do.

Norton Internet Security • Comcast NSS • Norton Security Beta | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
"Anyone who isn't confused really doesn't understand the situation."  Edward R. Murrow

Contributor
nathan_p
Posts: 11
Registered: ‎09-18-2008

Re: LIVE UPDATE PROBLEM - STATUS : FAILED TO COMPLETE

I DID IT , IT DONT HELP - SAME PROBLEM .

 

Phil_D
Posts: 7,648
Topics: 207
Kudos: 2,555
Solutions: 391
Registered: ‎06-10-2008

Re: LIVE UPDATE PROBLEM - STATUS : FAILED TO COMPLETE

You can try "One Click Support" which will perform an automated scan of your Norton Product to determine if there are any issues.


Go to "Help & Support" in the main Norton window. Then select "One Click Support".


 


After the interface loads, click "Begin Support Session".

 

This will scan your Norton Product to check for any issues.



Let us know how you do.

 

Norton Internet Security • Comcast NSS • Norton Security Beta | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
"Anyone who isn't confused really doesn't understand the situation."  Edward R. Murrow

Regular Contributor
Dieselman743
Posts: 1,909
Registered: ‎09-11-2008

Re: LIVE UPDATE PROBLEM - STATUS : FAILED TO COMPLETE

First of all please dont use caps. It means your yelling. Secondly there is a hot fix in the works for this and several other threads about it.
Real Time Protection = NIS 2009 + NAT
Behavior Analysis = Threatfire
On Demand = MBAM
Rootkit Eradicator
Posts: 5,357
Registered: ‎05-30-2008

Re: LIVE UPDATE PROBLEM - STATUS : FAILED TO COMPLETE

symantec are aware of these Issues and are working on a Fix for this, so please wait.
Thursday, November 21, 2013: The THREATCON was changed to Level 1: Normal | Tue., Nov. 05, 2013: Zero-Day Vulnerability: Microsoft Security Advisory 2896666 | Saturday, November 09, 2013: Cyber-Criminals Serve Up A Veritable Smorgasbord Of Threats For South Koreans | Wednesday, October 09, 2013: New Internet Explorer Zero-Day Targeted In Attacks Against Korea And Japan [C.V.E.-2013-3897]
Contributor
nathan_p
Posts: 11
Registered: ‎09-18-2008

Re: LIVE UPDATE PROBLEM - STATUS : FAILED TO COMPLETE

Ok now i can relax if the problem is they side .

                                                                             thank's